🆚 Audience Studio vs. Messenger Customer Chat
- 📈 Messenger Customer Chat is much more popular than Audience Studio.
- 🌍 Messenger Customer Chat is more popular in all countries.
Statistics based on 3.3M+ analyzed websites. About this data
Type
Legacy technology
Legacy technology
About
Salesforce Audience Studio is a data management platform that was retired in February 2024.
Messenger Customer Chat is the website chat widget from Meta that was retired in May 2024.
Headquarters
San Francisco, California, United States
Menlo Park, California, United States
Popularity
Determined by the number of sites using each technology.
Messenger Customer Chat legacy technology is 9 times more popular than Audience Studio.
Total websites
Market share
Legacy
Popularity by country
Determined by the number of sites detected from each country.
Messenger Customer Chat is more popular than Audience Studio in all countries.
Vietnam
United States
Korea
Poland
Thailand
Australia
Hungary
United Kingdom
France
Canada
Awards
- ⬆️ 27th most popular in the United States in the Legacy category.
- ⬆️ 36th most popular in Canada in the Legacy category.
- ⬆️ 39th most popular in Italy in the Legacy category.
- ⬆️ 39th most popular in Spain in the Legacy category.
- 🥇 Most popular in Vietnam in the Legacy category.
- 🥇 Most popular in Mongolia in the Legacy category.
- 🥈 Second most popular in Korea in the Legacy category.
- 🥈 Second most popular in Bangladesh in the Legacy category.
- 🥈 Second most popular in the Philippines in the Legacy category.
Popularity by domain category
Determined by the number of sites in each category.
Messenger Customer Chat is more popular among sites focused on online shopping, business, and marketing and merchandising, while Audience Studio is more commonly used on sports, finance and banking, and general news sites.
Sports
Online Shopping
Business
Marketing/Merchandising
Education/Reference
Travel
Internet Services
Fashion/Beauty
Health
Blogs/Wiki
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.

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