🆚 BugHerd vs. Canny

Type

Issue tracking system
Customer feedback tool

About

BugHerd is a visual bug-tracking and website feedback tool that lets users pin comments, screenshots, and notes directly on webpages to report issues in context.

It captures browser, device, and CSS selector data with each annotation, supports task assignment and status tracking, provides a centralized feedback board, and integrates with project management tools such as Jira, Trello, Asana, and Slack.

Canny is a product management tool focused on user feedback that centralizes customer suggestions, feature requests, and roadmap planning in one platform.

It offers embeddable feedback boards and widgets with upvotes, comments, and duplicate detection, prioritization tools including custom scoring and user segmentation, public and private roadmaps, changelogs with status updates, AI-assisted feedback summaries and smart replies, and integrations with tools such as Jira, GitHub, Slack, Intercom, and CRM systems.

Headquarters

Melbourne, Victoria, Australia
Wilmington, Delaware, United States

Website

Pricing

Free version ❌Free 7-day trial
Standard
(5 members)
$50/month
Studio
(10 members)
$80/month
Premium
(25 members)
$150/month
Free version ✔️25 tracked users
Core
(100+ tracked users)
$24+/month
Pro
(+PM integrations)
$99+/month

Categories

Issue Tracking › Rank #1
Issue Tracking › Rank #6
Feedback › Rank #17
Feedback › Rank #51
Widgets › Rank #69

Popularity

Determined by the number of sites using each technology.

The BugHerd issue tracking system is 10 times more popular than Canny.
Total websites

Market share

Issue Tracking
Feedback

Popularity by country

Determined by the number of sites detected from each country.

BugHerd is more popular in the United States, Australia, and the United Kingdom, while Canny is more popular in India, Vietnam, and China.
United States
Australia
United Kingdom
Canada
France
Germany
Netherlands
New Zealand
Switzerland
South Africa

Awards

Popularity by domain category

Determined by the number of sites in each category.

BugHerd is more popular than Canny in all market segments.
Business
Marketing/Merchandising
Education/Reference
Health
Online Shopping
Internet Services
Non-Profit/Advocacy/NGO
Real Estate
Travel
Finance/Banking

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#5,617
View more ➝
Name
Rank
#7,359
View more ➝

See also

🗃️ About This Data