🆚 BugHerd vs. Jam

Type

Issue tracking system
Customer feedback tool

About

BugHerd is a visual bug-tracking and website feedback tool that lets users pin comments, screenshots, and notes directly on webpages to report issues in context.

It captures browser, device, and CSS selector data with each annotation, supports task assignment and status tracking, provides a centralized feedback board, and integrates with project management tools such as Jira, Trello, Asana, and Slack.

Jam is a browser-based bug reporting tool that lets users capture screen activity, technical logs, and contextual data when a bug occurs to create developer-ready reports.

It collects user-initiated recordings of screenshots or video, console logs, network requests, device and browser details, DOM snapshots, and annotations, and can send structured reports into issue tracking and collaboration tools such as Jira, Asana, ClickUp, GitHub, and Slack.

Headquarters

Melbourne, Victoria, Australia
Austin, Texas, United States

Website

Pricing

Free version ❌Free 7-day trial
Standard
(5 members)
$50/month
Studio
(10 members)
$80/month
Premium
(25 members)
$150/month
Open-source projectsFree ✔️
Free version ✔️30 jams per month, 5 minutes recording limit
Team
(unlimited jams, 15 min recording limit)
$14/seat/month
EnterpriseCustom

Categories

Issue Tracking › Rank #1
Feedback › Rank #17
Feedback › Rank #82

Popularity

Determined by the number of sites using each technology.

The BugHerd issue tracking system is 56 times more popular than Jam.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

BugHerd is more popular than Jam in all countries.
United States
Australia
United Kingdom
Canada
Germany
France
Netherlands
New Zealand
Switzerland
Norway

Awards

Popularity by domain category

Determined by the number of sites in each category.

BugHerd is more popular than Jam in all market segments.
Business
Marketing/Merchandising
Education/Reference
Online Shopping
Health
Non-Profit/Advocacy/NGO
Internet Services
Real Estate
Travel
Finance/Banking

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#5,617
View more ➝
Name
Rank
#52,381
#63,818
#74,033
#82,982
View more ➝

See also

🗃️ About This Data