Jam

Austin, Texas, United States

Jam is a browser-based bug reporting tool that lets users capture screen activity, technical logs, and contextual data when a bug occurs to create developer-ready reports.

It collects user-initiated recordings of screenshots or video, console logs, network requests, device and browser details, DOM snapshots, and annotations, and can send structured reports into issue tracking and collaboration tools such as Jira, Asana, ClickUp, GitHub, and Slack.

According to our data, Jam ranks 76th among the customer feedback tools we track.
It has 0.01% of the feedback market share and is detected on 0.002% of all websites.

It is especially popular in the United States, appearing on 0.006% of all websites in the country.

Statistics based on 4M+ analyzed websites. About this data

💸 Pricing

Jam is available in both free and paid versions.

Open-source projects Free ✔️
Free version ✔️ 30 jams per month, 5 minutes recording limit
Team
(unlimited jams, 15 min recording limit) $14/seat/month
Enterprise Custom

📊 Rankings and Market Share

⚡ Sites Using Jam

We have data on 77 websites that use the Jam feedback tool. Here is a list of some of the top ranked ones.

The highest rated site using Jam is polymarket.com.

#WebsiteRankCountryLanguage
1 polymarket.com #5,594 United States English
2 jam.dev #12,593 United States English
3 torbox.app #61,808 English
4 vetcove.com #70,088 United States English
5 zoop.com.br #115,901 Brazil Brazilian Portuguese
6 swaroopch.com #115,993 United States English
7 ballet.org.uk #124,401 United Kingdom British English
8 magica.com #148,486 English
9 guild.xyz #156,802 Hungary English
10 conscia.com #168,269 Denmark American English
11 cyberdefenders.org #171,305 English
12 coinmerce.io #226,665 English
13 petstop.ie #278,730 Ireland English
14 traffy.in.th #302,550 Thailand Thai
15 jensen-company.dk #432,516 Denmark Danish
16 centralmilling.com #439,319 United States American English
17 uslaw.org #451,080 American English
18 chicksgold.com #487,701 Canada English
19 nil.com #508,504 Slovenia Slovenian
20 mycamper.com #520,250 Sweden English

📈 Usage Statistics

Most of the sites that use Jam:

Most of the sites using Jam are from the United States and Australia.

  • United States 63.5%
  • Australia 9.5%
  • Denmark 4.8%
  • Japan 3.2%
  • Argentina 1.6%
  • Belgium 1.6%
  • Brazil 1.6%
  • Canada 1.6%
  • Hungary 1.6%
  • Other 11%

Most Jam users speak English.

  • English 88.1%
  • Spanish 1.7%
  • Japanese 1.7%
  • Dutch 1.7%
  • Portuguese 1.7%
  • Thai 1.7%
  • Danish 1.7%
  • Slovenian 1.7%

The Jam feedback tool is especially popular on .com, .site, and .dev top-level domains.

  • .com 48.1%
  • .site 9.1%
  • .dev 5.2%
  • .co 3.9%
  • .net 2.6%
  • .org 2.6%
  • .jp 2.6%
  • .app 2.6%
  • .org.au 2.6%
  • Other 20.7%

The primary market segments for websites utilizing Jam include business, marketing and merchandising, and online shopping.

  • Business 35%
  • Marketing/Merchandising 20%
  • Online Shopping 15%
  • Finance/Banking 10%
  • Internet Services 5%
  • Forum/Bulletin Boards 5%
  • Blogs/Wiki 5%
  • Art/Culture/Heritage 5%

🕵️ Similar Technologies

These are some of the best Jam alternatives.

RankName
18
BugHerd
Melbourne, Victoria, Australia

A visual bug-tracking and website feedback tool that lets users pin comments, screenshots, and notes directly on webpages to report issues in context.

$50+/month
27
Marker.io
Brussels, Belgium

A website feedback and annotation tool that lets teams capture visual feedback, screenshots and detailed issue reports directly from web pages.

$59+/month
37
Userback
Brisbane, Australia

A visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

Free$9+/month
39
Usersnap
Linz, Austria

A versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.

Free€49+/month
63
PageProofer
Newmarket, Ontario, Canada

A visual annotation and website feedback tool that lets users leave notes, drawings, screenshots, and screen recordings pinned to specific web page elements to communicate design issues and bugs.

$39+/month

🆚 Compare Alternatives

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💬 Frequently Asked Questions

Where is Jam from?

Jam is from Austin, Texas, United States.

Does Jam offer a free plan?

Yes, there is a free version with limited functionality.

What is the price of Jam?

Jam is priced from $14 per seat per month for the Team plan.

Does Jam offer a free trial?

Yes, Jam provides a 14-day free trial that allows users to test its full functionality at no cost.

Which country uses Jam the most?

The majority of Jam users are from the United States.

Who uses Jam?

According to our data, Jam is used on at least 77 sites, including such established ones as polymarket.com, torbox.app, and vetcove.com.

What are the alternatives to Jam?

Alternatives and possible competitors to Jam may include Marker.io, Userback, and BugHerd.

👉 See Also

🗃️ About This Data