Jam

Austin, Texas, United States

Jam is a browser-based bug reporting tool that lets users capture screen activity, technical logs, and contextual data when a bug occurs to create developer-ready reports.

It collects user-initiated recordings of screenshots or video, console logs, network requests, device and browser details, DOM snapshots, and annotations, and can send structured reports into issue tracking and collaboration tools such as Jira, Asana, ClickUp, GitHub, and Slack.

According to our data, Jam ranks 81th among the customer feedback tools we track.
It has 0.008% of the feedback market share and is detected on 0.001% of all websites.

Statistics based on 3.5M+ analyzed websites. About this data

💸 Pricing

Jam is available in both free and paid versions.

Open-source projectsFree ✔️
Free version ✔️30 jams per month, 5 minutes recording limit
Team
(unlimited jams, 15 min recording limit)$14/seat/month
EnterpriseCustom

📊 Rankings and Market Share

🏆 Jam Awards

⚡ Sites Using Jam

We have data on 48 websites that use the Jam feedback tool. Here is a list of some of the top ranked ones.

The highest rated site using Jam is polymarket.com.

#WebsiteRankCountryLanguage
1 polymarket.com #7,090 United States English
2 swaroopch.com #49,756 United States English
3 galaxy.ai #52,381 United States English
4 vetcove.com #63,818 United States English
5 guild.xyz #74,033 Hungary English
6 did.ie #82,982 Ireland English
7 coinmerce.io #104,651 English
8 ballet.org.uk #107,289 United Kingdom British English
9 like.co #152,165 English
10 cyberdefenders.org #197,012 English
11 zoop.com.br #238,310 Brazil Brazilian Portuguese
12 traffy.in.th #258,837 Thailand Thai
13 petstop.ie #277,514 Ireland English
14 myaskai.com #434,052 English
15 hbportal.co #440,228 United States English
16 montereyboats.com #453,776 United States English
17 conscia.com #464,384 Denmark American English
18 vento.ventures #548,214 United States
19 chicksgold.com #589,041 Canada English
20 lectronfuelsystems.com #619,361 United States English

📈 Usage Statistics

Most of the sites that use Jam:

Most of the sites using Jam are from the United States, Australia, and Ireland.

  • United States 62.5%
  • Australia 7.5%
  • Ireland 5%
  • Brazil 2.5%
  • Canada 2.5%
  • Denmark 2.5%
  • Hungary 2.5%
  • Japan 2.5%
  • Netherlands 2.5%
  • Other 10%

Most Jam users speak English.

  • English 92.5%
  • Dutch 2.5%
  • Portuguese 2.5%
  • Thai 2.5%

The Jam feedback tool is especially popular on .com, .co, and .dev top-level domains.

  • .com 52.1%
  • .co 6.3%
  • .dev 6.3%
  • .org 4.2%
  • .ie 4.2%
  • .site 4.2%
  • .ventures 2.1%
  • .app 2.1%
  • .com.br 2.1%
  • Other 16.4%

The primary market segments for websites utilizing Jam include business, marketing and merchandising, and online shopping.

  • Business 35.3%
  • Marketing/Merchandising 17.6%
  • Online Shopping 17.6%
  • Finance/Banking 11.8%
  • Forum/Bulletin Boards 5.9%
  • Blogs/Wiki 5.9%
  • Art/Culture/Heritage 5.9%

🕵️ Similar Technologies

These are some of the best Jam alternatives.

RankName
17
BugHerd
Melbourne, Victoria, Australia

A visual bug-tracking and website feedback tool that lets users pin comments, screenshots, and notes directly on webpages to report issues in context.

$50+/month
26
Marker.io
Brussels, Belgium

A website feedback and annotation tool that lets teams capture visual feedback, screenshots and detailed issue reports directly from web pages.

$59+/month
38
Userback
Brisbane, Australia

A visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

Free$9+/month
39
Usersnap
Linz, Austria

A versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.

Free€49+/month
62
PageProofer
Newmarket, Ontario, Canada

A visual annotation and website feedback tool that lets users leave notes, drawings, screenshots, and screen recordings pinned to specific web page elements to communicate design issues and bugs.

$39+/month

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💬 Frequently Asked Questions

Where is Jam's headquarters?

Jam is located in Austin, Texas, United States.

Does Jam offer a free plan?

Yes, there is a free version with limited functionality.

What is the price of Jam?

Jam is priced from $14 per seat per month for the Team plan.

Does Jam offer a free trial?

Yes, you can try Jam for free for 14 days and see if it meets your needs.

Which country uses Jam the most?

The majority of Jam users are from the United States.

Who uses Jam?

According to our data, Jam is used on at least 48 sites, including such established ones as polymarket.com, swaroopch.com, and galaxy.ai.

What are the alternatives to Jam?

Alternatives and possible competitors to Jam may include Marker.io, Userback, and BugHerd.

👉 See Also

🗃️ About This Data