Userback
Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.
It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like 
Jira, 
GitHub, 
Slack, and Trello.
According to our data, Userback ranks 37th among the customer feedback tools we track.
It has 0.1% of the feedback market share and is detected on 0.02% of all websites.
- 🏠 Website
💸 Pricing
Userback is available in both free and paid versions.
(2 projects) $9/month
(25 projects) $19/month
(unlimited projects) $29/month
📊 Rankings and Market Share
- Feedback
- Rank: 37
- Market share: 0.1%
🏆 Userback Awards
- ⬆️ 37th most popular in the United States in the Feedback category.
⚡ Sites Using Userback
We have data on 631 websites that use the Userback feedback tool. Here is a list of some of the top ranked ones.
The highest rated site using Userback is officeally.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #3,037 | United States | English | |
| 2 | #3,435 | Brazil | Brazilian Portuguese | |
| 3 | #7,582 | American English | ||
| 4 | #8,920 | Austria | German | |
| 5 | #11,541 | United States | English | |
| 6 | #13,671 | English | ||
| 7 | #14,121 | Germany | German | |
| 8 | #16,217 | American English | ||
| 9 | #19,811 | Austria | English | |
| 10 | #31,027 | United States | English | |
| 11 | #36,604 | American English | ||
| 12 | #49,989 | Belgium | English | |
| 13 | #60,841 | English | ||
| 14 | #63,542 | United States | English | |
| 15 | #64,348 | India | English | |
| 16 | #75,966 | United States | English | |
| 17 | #104,116 | American English | ||
| 18 | #104,591 | United States | English | |
| 19 | #116,620 | United Kingdom | British English | |
| 20 | #117,124 | United States | English |
📈 Usage Statistics
Most of the sites that use Userback:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Business category.
Most of the sites using Userback are from the United States, Canada, and the Netherlands.
- United States 28.1%
- Canada 8.7%
- Netherlands 7.7%
- United Kingdom 6.7%
- Australia 6.4%
- Switzerland 6.2%
- France 5.8%
- Czech Republic 4.8%
- Germany 4.2%
- Other 21.4%
Most Userback users speak English, German, or French.
- English 70.4%
- German 9.5%
- French 6.4%
- Dutch 4.6%
- Czech 3.8%
- Italian 0.8%
- Portuguese 0.8%
- Swedish 0.8%
- Spanish 0.6%
- Other 2.3%
The Userback feedback tool is especially popular on .com and .org top-level domains.
- .com 46.1%
- .org 8.7%
- .ch 4.4%
- .ca 3.5%
- .cz 3.5%
- .nl 3.3%
- .com.au 3.3%
- .de 2.7%
- .co.uk 2.1%
- Other 22.4%
The primary market segments for websites utilizing Userback include business, marketing and merchandising, and Internet services.
- Business 30.4%
- Marketing/Merchandising 8.4%
- Internet Services 7.9%
- Health 6.3%
- Software/Hardware 4.7%
- Education/Reference 4.2%
- Travel 4.2%
- Public Information 3.7%
- Online Shopping 3.1%
- Other 27.1%
🕵️ Similar Technologies
These are some of the best Userback alternatives.
🆚 Compare Alternatives
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💬 Frequently Asked Questions
Where is Userback from?
Userback is from Brisbane, Australia.
Can I use Userback for free?
Yes, there is a free version with limited functionality.
How much does it cost?
Userback is priced from $9 per month for the Team plan.
Which country uses Userback the most?
The majority of Userback users are from the United States.
Who uses Userback?
According to our data, Userback is used on hundreds of sites, including such established ones as officeally.com,
bibliaonline.com.br, and
thegospelcoalition.org.
Do academic institutions use Userback?
Yes. Overall, we know of 4 academic websites in the United States that use Userback.
How does Userback stack up against the competition?
Userback is a moderately popular feedback tool, ranking ahead of 53 other customer feedback tools we track.
Trello🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,816,780 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.