🆚 Userback vs. Usersnap
- 📈 Userback is slightly more popular than Usersnap.
- 🌍 Userback is more popular in the United Kingdom, Canada, and the Netherlands.
- 🌎 Usersnap is more popular in the United States, France, and Switzerland.
UserbackType
About
Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.
It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like 
Jira, 
GitHub, 
Slack, and Trello.
Usersnap is a versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.
Headquarters
Pricing
(2 projects) $9/month
(25 projects) $19/month
(unlimited projects) $29/month
(5 projects, 5 seats) €49/month
(15 projects, 10 seats) €109/month
(20 projects, 20 seats) €199/month
(50 projects, 50 seats) €389+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⬆️ 38th most popular in the United States in the Feedback category.
- ⭐ 8th most popular in France in the Customer Support category.
- 🔥 16th most popular in the United States in the Customer Support category.
- 🔥 19th most popular in France in the Feedback category.
- ⬆️ 28th most popular in France in the Widgets category.
- ⬆️ 35th most popular in the United States in the Feedback category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
BugHerd
Canny
Jam
Frill🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,604,716 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.