Usersnap

Linz, Austria

Usersnap is a versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.

According to our data, Usersnap ranks 39th among the customer feedback tools we track.
It has 0.08% of the feedback market share and is present on 0.01% of all websites.

It is especially popular in the United States, appearing on 0.03% of all websites in the country.

Statistics based on 4M+ analyzed websites. About this data

💸 Pricing

Usersnap is available in both free and paid versions.

Free version ✔️ First 20 feedback items
Starter
(5 projects, 5 seats) €49/month
Growth
(15 projects, 10 seats) €109/month
Professional
(20 projects, 20 seats) €199/month
Premium
(50 projects, 50 seats) €389+/month

📊 Rankings and Market Share

🏆 Usersnap Awards

⚡ Sites Using Usersnap

We have data on 559 websites that use the Usersnap feedback tool. Here is a list of some of the top ranked ones.

The highest rated site using Usersnap is mdpi.com.

#WebsiteRankCountryLanguage
1 mdpi.com #348 Switzerland English
2 trendyol.com #373 Turkey Turkish
3 redhat.com #2,152 United States English
4 alamy.com #2,533 United Kingdom English
5 santander.co.uk #5,716 United Kingdom English
6 crossref.org #10,299 United States American English
7 onshape.com #13,901 United States English
8 insurify.com #14,589 United States English
9 usz.ch #15,549 Switzerland German
10 purdueglobal.edu #15,958 United States English
11 usssa.com #16,069 English
12 zscaler.com #16,730 United States English
13 facer.io #18,070 United States English
14 firstup.io #18,930 United States American English
15 bmc.org #20,848 United States English
16 ecri.org #20,929 United States English
17 triathlon.org #22,783 Canada English
18 collierschools.com #23,854 United States American English
19 scooterscoffee.com #26,180 English
20 matific.com #26,234 American English

📈 Usage Statistics

Most of the sites that use Usersnap:

Most of the sites using Usersnap are from the United States, Switzerland, and France.

  • United States 43.9%
  • Switzerland 13.5%
  • France 11.1%
  • United Kingdom 6.2%
  • Canada 4.3%
  • Austria 3%
  • Germany 2.6%
  • Australia 2.4%
  • Netherlands 1.7%
  • Other 11.3%

Most Usersnap users speak English, French, or German.

  • English 73.8%
  • French 10.6%
  • German 5.6%
  • Spanish 2.7%
  • Dutch 1.8%
  • Italian 1.3%
  • Portuguese 1.3%
  • Polish 0.9%
  • Romanian 0.5%
  • Other 1.5%

The Usersnap feedback tool is especially popular on .com, .org, and .ch top-level domains.

  • .com 40.4%
  • .org 20.6%
  • .ch 9.8%
  • .co.uk 2.9%
  • .net 2.5%
  • .ca 2.1%
  • .edu 1.8%
  • .us 1.6%
  • .de 1.6%
  • Other 16.7%

The primary market segments for websites utilizing Usersnap include business, education and reference, and online shopping.

  • Business 25.3%
  • Education/Reference 17.4%
  • Online Shopping 9.1%
  • Finance/Banking 5.9%
  • Marketing/Merchandising 5.5%
  • Non-Profit/Advocacy/NGO 4.7%
  • Real Estate 4%
  • Health 3.6%
  • Internet Services 3.2%
  • Other 21.3%

🕵️ Similar Technologies

These are some of the best Usersnap alternatives.

RankName
18
BugHerd
Melbourne, Victoria, Australia

A visual bug-tracking and website feedback tool that lets users pin comments, screenshots, and notes directly on webpages to report issues in context.

$50+/month
27
Marker.io
Brussels, Belgium

A website feedback and annotation tool that lets teams capture visual feedback, screenshots and detailed issue reports directly from web pages.

$59+/month
28
Featurebase
Tallinn, Estonia

A support and product management suite that combines AI-assisted customer support, user feedback collection, public roadmaps, and product update announcements in a single platform.

Free$37+/seat/month
37
Userback
Brisbane, Australia

A visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

Free$9+/month
70
Feedbucket
Gantofta, Skåne, Sweden

A visual website feedback tool that allows users to submit feedback without leaving the website.

$39+/month

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💬 Frequently Asked Questions

Where is Usersnap from?

Usersnap is from Linz, Austria.

Does Usersnap offer a free plan?

Yes, there is a free version with limited functionality.

How much does it cost per month?

Usersnap is priced from €49 per month for the Starter plan.

Does Usersnap offer a free trial?

Yes, there is a free trial for 15 days, so you can explore all of its features before committing.

Which country uses Usersnap the most?

The majority of Usersnap users are from the United States.

Who uses Usersnap?

According to our data, Usersnap is used on hundreds of sites, including such established ones as mdpi.com, trendyol.com, and redhat.com.

Do academic institutions use Usersnap?

Yes. The most notable of these is purdueglobal.edu. Overall, we know of 10 academic websites in the United States that use Usersnap.

How does Usersnap compare to its competitors?

Usersnap is a moderately popular feedback tool, ranking ahead of 52 other customer feedback tools we track.

What are the alternatives to Usersnap?

Alternatives and possible competitors to Usersnap may include Userback, Marker.io, and Featurebase.

🗃️ About This Data