Usersnap
Usersnap is a versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.
According to our data, Usersnap ranks 39th among the customer feedback tools we track.
It has 0.08% of the feedback market share and is present on 0.01% of all websites.
- 🏠 Website
💸 Pricing
Usersnap is available in both free and paid versions.
(5 projects, 5 seats) €49/month
(15 projects, 10 seats) €109/month
(20 projects, 20 seats) €199/month
(50 projects, 50 seats) €389+/month
📊 Rankings and Market Share
- Feedback
- Rank: 39
- Market share: 0.08%
- Customer Support
- Rank: 19
- Market share: 0.6%
🏆 Usersnap Awards
- ⭐ 4th most popular in Switzerland in the Customer Support category.
- ⭐ 9th most popular in France in the Customer Support category.
- 🔥 15th most popular in Switzerland in the Feedback category.
- 🔥 18th most popular in the United States in the Customer Support category.
- ⬆️ 22nd most popular in France in the Feedback category.
- ⬆️ 36th most popular in the United States in the Feedback category.
⚡ Sites Using Usersnap
We have data on 546 websites that use the Usersnap feedback tool. Here is a list of some of the top ranked ones.
The highest rated site using Usersnap is 
trendyol.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | trendyol.com |
#301 | Turkey | Turkish |
| 2 |  redhat.com |
#2,653 | United States | English |
| 3 | #3,141 | United Kingdom | English | |
| 4 | #3,224 | United Kingdom | English | |
| 5 | #7,360 | United States | English | |
| 6 | #8,271 | United States | American English | |
| 7 | #8,377 | English | ||
| 8 | #12,875 | United States | English | |
| 9 | #14,919 | United States | English | |
| 10 | #15,812 | United States | English | |
| 11 | #22,691 | American English | ||
| 12 | #24,159 | United States | American English | |
| 13 | #26,084 | English | ||
| 14 | #27,211 | United States | English | |
| 15 | #27,872 | United Kingdom | German | |
| 16 | #28,653 | India | English | |
| 17 | #28,715 | United States | English | |
| 18 | #29,082 | Canada | English | |
| 19 | #30,289 | United States | English | |
| 20 | #31,595 | United Kingdom | Italian |
📈 Usage Statistics
Most of the sites that use Usersnap:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Business category.
Most of the sites using Usersnap are from the United States, Switzerland, and France.
- United States 45.2%
- Switzerland 13.1%
- France 10.9%
- United Kingdom 6%
- Canada 4.3%
- Austria 2.8%
- Germany 2.4%
- Australia 2.1%
- Netherlands 1.7%
- Other 11.5%
Most Usersnap users speak English, French, or German.
- English 73.9%
- French 10.7%
- German 5.3%
- Spanish 2.8%
- Dutch 1.8%
- Italian 1.3%
- Portuguese 1.3%
- Polish 0.9%
- Romanian 0.6%
- Other 1.4%
The Usersnap feedback tool is especially popular on .com, .org, and .ch top-level domains.
- .com 41%
- .org 20.3%
- .ch 9.7%
- .co.uk 2.7%
- .net 2.6%
- .ca 2.2%
- .edu 1.8%
- .de 1.6%
- .nl 1.5%
- Other 16.6%
The primary market segments for websites utilizing Usersnap include business, education and reference, and online shopping.
- Business 25.6%
- Education/Reference 16.3%
- Online Shopping 9.8%
- Finance/Banking 6.1%
- Marketing/Merchandising 5.3%
- Non-Profit/Advocacy/NGO 4.9%
- Real Estate 4.1%
- Health 3.7%
- Internet Services 2.8%
- Other 21.4%
🕵️ Similar Technologies
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💬 Frequently Asked Questions
Where is Usersnap from?
Usersnap is from Linz, Austria.
Does Usersnap offer a free plan?
Yes, there is a free version with limited functionality.
How much does it cost per month?
Usersnap is priced from €49 per month for the Starter plan.
Does Usersnap offer a free trial?
Yes, you can try Usersnap for free for 15 days and test all of its features.
Which country uses Usersnap the most?
The majority of Usersnap users are from the United States.
Who uses Usersnap?
According to our data, Usersnap is used on hundreds of sites, including such established ones as trendyol.com, redhat.com, and santander.co.uk.
Do academic institutions use Usersnap?
Yes. The most notable of these is purdueglobal.edu. Overall, we know of 10 academic websites in the United States that use Usersnap.
How does Usersnap compare to its competitors?
Usersnap is a moderately popular feedback tool, ranking ahead of 51 other customer feedback tools we track.
What are the alternatives to Usersnap?
Alternatives and possible competitors to Usersnap may include 
Userback, Marker.io, and
Featurebase.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.