π LiveChat vs. Usersnap
- π LiveChat is much more popular than Usersnap.
- π LiveChat is more popular in all countries.
LiveChatType
About
LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.
It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.
Usersnap is a versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.
Headquarters
Pricing
(100 visitors)$228/user/year
(400 visitors)$588/user/year
(1K visitors)$948/user/year
(5 projects, 5 seats)β¬49/month
(15 projects, 10 seats)β¬109/month
(20 projects, 20 seats)β¬199/month
(50 projects, 50 seats)β¬389+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- π₯ Most popular in Indonesia in the Live Chats category.
- π₯ Most popular in Indonesia in the Customer Support category.
- π₯ Most popular in Poland in the Customer Support category.
- π₯ Most popular in Cambodia in the Live Chats category.
- π₯ Most popular in Cambodia in the Customer Support category.
- β 7th most popular in Switzerland in the Customer Support category.
- β 8th most popular in France in the Customer Support category.
- π₯ 16th most popular in the United States in the Customer Support category.
- π₯ 17th most popular in the United Kingdom in the Customer Support category.
- π₯ 18th most popular in Switzerland in the Feedback category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Chatwoot
Dynamics 365 Customer Service
Userback
Text company profileποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.