🆚 Qualaroo vs. Userback

📈 Userback is twice as popular as Qualaroo.
🌎 Userback is more popular in the United States, the United Kingdom, and the Netherlands.
🌎 Qualaroo is more popular in Norway, Brazil, and Ireland.

Statistics based on 3.5M+ analyzed websites. About this data

Qualaroo

Userback

Type

Customer feedback tool

About

Qualaroo is a versatile customer experience software that helps you understand what your customers expect when they visit your website or app.

Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like Jira, GitHub, Slack, and Trello.

Headquarters

Santa Monica, California, United States

Brisbane, Australia

Website

qualaroo.com #238,873

userback.io #487,851

Pricing

Free version ✔️50 responses per month

Business$39.99/year

Free version ✔️2 projects, 7-day feedback availability

Team
(2 projects)$9/month

Business
(25 projects)$19/month

Business Plus
(unlimited projects)$29/month

Feature Portal add-on$39/month

Popularity

Determined by the number of sites using each technology.

The Userback feedback tool is 2.3 times more popular than Qualaroo.

Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Userback is more popular in the United States, the United Kingdom, and the Netherlands, while Qualaroo is more popular in Norway, Brazil, and Ireland.

United States

United Kingdom

Netherlands

Czech Republic

Canada

Switzerland

Australia

Germany

France

Austria

Awards

⬆️ 42nd most popular in the United Kingdom in the Feedback category.
⬆️ 56th most popular in the United States in the Feedback category.
⬆️ 72nd most popular in the United Kingdom in the Conversion Optimization category.
⬆️ 88th most popular in the United States in the Conversion Optimization category.

⭐ 9th most popular in the Czech Republic in the Feedback category.
⬆️ 21st most popular in the Netherlands in the Feedback category.
⬆️ 24th most popular in Switzerland in the Feedback category.
⬆️ 29th most popular in Canada in the Feedback category.
⬆️ 38th most popular in the United States in the Feedback category.

Popularity by domain category

Determined by the number of sites in each category.

Userback is more popular among sites focused on business, health, and Internet services, while Qualaroo is more commonly used on education and reference, non-profit, advocacy and NGO, and forum, bulletin boards sites.

Business

Marketing/Merchandising

Education/Reference

Health

Internet Services

Software/Hardware

Travel

Online Shopping

Finance/Banking

Blogs/Wiki

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#684

#1,492

#2,889

#8,576

#11,695

Name

Rank

#3,037

#6,202

#8,920

#11,541

#13,671