🆚 Jam vs. Usersnap
- 📈 Usersnap is much more popular than Jam.
- 🌍 Usersnap is more popular in all countries.
JamType
About
Jam is a browser-based bug reporting tool that lets users capture screen activity, technical logs, and contextual data when a bug occurs to create developer-ready reports.
It collects user-initiated recordings of screenshots or video, console logs, network requests, device and browser details, DOM snapshots, and annotations, and can send structured reports into issue tracking and collaboration tools such as 
Jira, 
Asana, ClickUp, 
GitHub, and 
Slack.
Usersnap is a versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.
Headquarters
Pricing
(unlimited jams, 15 min recording limit)$14/seat/month
(5 projects, 5 seats)€49/month
(15 projects, 10 seats)€109/month
(20 projects, 20 seats)€199/month
(50 projects, 50 seats)€389+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⬆️ 65th most popular in the United States in the Feedback category.
- ⭐ 7th most popular in Switzerland in the Customer Support category.
- ⭐ 8th most popular in France in the Customer Support category.
- 🔥 16th most popular in the United States in the Customer Support category.
- 🔥 17th most popular in the United Kingdom in the Customer Support category.
- 🔥 18th most popular in Switzerland in the Feedback category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Userback🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.