🆚 Hotjar vs. Jam
- 📈 Hotjar is much more popular than Jam.
- 🌍 Hotjar is more popular in all countries.
Hotjar
JamType
About
Hotjar is a web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback.
It offers click, scroll, move, and tap heatmaps, session recordings of real user journeys, on-site surveys and feedback widgets, conversion funnel and trend tracking, dashboards to aggregate metrics, and filters and segmentation to examine behavior by device or attributes.
Jam is a browser-based bug reporting tool that lets users capture screen activity, technical logs, and contextual data when a bug occurs to create developer-ready reports.
It collects user-initiated recordings of screenshots or video, console logs, network requests, device and browser details, DOM snapshots, and annotations, and can send structured reports into issue tracking and collaboration tools such as 
Jira, 
Asana, ClickUp, 
GitHub, and 
Slack.
Headquarters
Pricing
(7K+ sessions)$49+/month
(1M+ sessions)Custom
(unlimited jams, 15 min recording limit)$14/seat/month
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥈 Second most popular in the United Kingdom in the Feedback category.
- 🥈 Second most popular in the Netherlands in the Feedback category.
- 🥈 Second most popular in Germany in the Feedback category.
- 🥈 Second most popular in Brazil in the Feedback category.
- 🥈 Second most popular in France in the Feedback category.
- ⬆️ 65th most popular in the United States in the Feedback category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Microsoft Clarity
Crazy Egg
Userback🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.