⚡ Issue Tracking in Italy

Issue tracking software helps teams track and manage bugs, tasks, and other project issues in an organized way.

Italy is a Southern European country with a population of around 59 million people.

According to our research, issue tracking systems are detected on 0.07% of websites from Italy.

Statistics based on 92K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top issue tracking systems on websites in Italy in 2026, based on market share.

The most popular is Redmine with a share of 29.7%, followed by Jira with 18.8% and Help Scout with 14.1%.

Redmine 29.7%
Jira 18.8%
Help Scout 14.1%
BugHerd 9.4%
ServiceNow 7.8%
ClickUp 6.3%
Trello 4.7%
Asana 3.1%
Wrike 3.1%
Canny 3.1%

🚀 Highlights

Here is a list of the top systems that are more popular in Italy than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Redmine ^(-8)
2. Jira ^(-1)
6. ClickUp ^(-2)
9. Wrike ^(-3)

✨ Best Issue Tracking Systems

Below is a more detailed list of 10 issue tracking systems used on sites from Italy, ranked by their market share.

Rank	Name	Market share
1	Redmine An open-source project management and issue tracking web application built in Ruby on Rails. FreeOpen source	29.7%
2	Jira Sydney, Australia An issue-tracking and project management system built for software teams to plan, track, and manage their work. Free$$$	18.8%
3	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	14.1%
4	BugHerd Melbourne, Victoria, Australia A visual bug-tracking and website feedback tool that lets users pin comments, screenshots, and notes directly on webpages to report issues in context. $50+/month	9.4%
5	ServiceNow Santa Clara, California, United States A cloud-based enterprise platform with IT service management and helpdesk capabilities. $$$	7.8%
6	ClickUp San Diego, California, United States A cloud-based project management and productivity platform that enables teams to organize tasks, documents, communication, and goals within a single collaborative workspace. Free$10+/user/month	6.3%
7	Trello Sydney, Australia A web-based, Kanban-style work management and collaboration tool that organizes projects into boards, lists, and cards to represent tasks and workflows visually. Free$6+/user/month	4.7%
8	Asana San Francisco, California, United States A collaborative work management platform that helps teams plan projects, organize tasks, and coordinate workflows across departments from a shared online workspace. Free$13.49+/user/month	3.1%
9	Wrike San Jose, California, United States A cloud-based project management platform that allows users to manage and track projects, deadlines, schedules, and other workflow processes. Free$10+/user/month	3.1%
10	Canny Wilmington, Delaware, United States A product management tool focused on user feedback that centralizes customer suggestions, feature requests, and roadmap planning in one platform. Free$24+/month	3.1%

👉 See Also

🌎 Issue Tracking in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 92,580 websites from Italy.
We currently track the presence of 13 issue tracking systems across the web.
Of these, 10 were detected on websites from Italy.
Statistics were last calculated on May 21, 2026.
For more details, see our methodology and disclaimer.