⚡ Issue Tracking in Japan

Issue tracking software helps teams track and manage bugs, tasks, and other project issues in an organized way.

Japan is an East Asian country with a population of around 125 million people.

According to our research, issue tracking systems are detected on 0.03% of websites from Japan.

Statistics based on 159K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top issue tracking systems on websites in Japan in 2026, based on market share.

The most popular is Jira, which dominates the market with a substantial 50.9% share.
It is followed by Redmine with 20% and ServiceNow with 9.1%.

Jira 50.9%
Redmine 20%
ServiceNow 9.1%
Trello 9.1%
Help Scout 5.5%
Trac 3.6%
BugHerd 1.8%
Asana 1.8%
Canny 1.8%

🚀 Highlights

Here is a list of the top systems that are more popular in Japan than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Jira ^(-2)
2. Redmine ^(-7)
3. ServiceNow ^(-2)
6. Trac ^(-4)

✨ Best Issue Tracking Systems

Below is a more detailed list of 9 issue tracking systems used on sites from Japan, ranked by their market share.

Rank	Name	Market share
1	Jira Sydney, Australia An issue-tracking and project management system built for software teams to plan, track, and manage their work. Free$$$	50.9%
2	Redmine An open-source project management and issue tracking web application built in Ruby on Rails. FreeOpen source	20%
3	ServiceNow Santa Clara, California, United States A cloud-based enterprise platform with IT service management and helpdesk capabilities. $$$	9.1%
4	Trello Sydney, Australia A web-based, Kanban-style visual work management and collaboration tool that organizes your projects into boards. Free$6+/user/month	9.1%
5	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	5.5%
6	Trac An open-source, web-based issue tracking system for software development projects. FreeOpen source	3.6%
7	BugHerd Melbourne, Victoria, Australia A visual bug-tracking and website feedback tool that lets users pin comments, screenshots, and notes directly on webpages to report issues in context. $50+/month	1.8%
8	Asana San Francisco, California, United States A collaborative work management platform that helps teams plan projects, organize tasks, and coordinate workflows across departments from a shared online workspace. Free$13.49+/user/month	1.8%
9	Canny Wilmington, Delaware, United States A product management tool focused on user feedback that centralizes customer suggestions, feature requests, and roadmap planning in one platform. Free$24+/month	1.8%

👉 See Also

🌎 Issue Tracking in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 159,506 websites from Japan.
We currently track the presence of 13 issue tracking systems across the web.
Of these, 9 were detected on websites from Japan.
Statistics were last calculated on April 5, 2026.
For more details, see our methodology and disclaimer.