⚡ Issue Tracking in the United States

Issue tracking software helps teams track and manage bugs, tasks, and other project issues in an organized way.

The United States of America (USA) is a North American country with a population of over 341 million people.

According to our research, issue tracking systems are detected on 0.4% of websites from the United States.

Statistics based on 567K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top issue tracking systems on websites in the United States in 2026, based on market share.

The most popular is BugHerd with an impressive share of 39.3%, followed by Help Scout with 22.6% and Jira with 12.2%.

BugHerd 39.3%
Help Scout 22.6%
Jira 12.2%
ServiceNow 7.8%
Trello 4.1%
ClickUp 3.7%
Asana 3.6%
Canny 3.1%
Basecamp 1.4%
Trac 1.3%
Redmine 1.2%
Wrike 1.2%

🚀 Highlights

Here is a list of the top systems that are more popular in the United States than worldwide.
Differences between global and country rankings are shown in parentheses.

4. ServiceNow ^(-1)
6. ClickUp ^(-2)
9. Basecamp ^(-2)

✨ Best Issue Tracking Systems

Below is a more detailed list of 12 issue tracking systems used on sites from the United States, ranked by their market share.

Rank	Name	Market share
1	BugHerd Melbourne, Victoria, Australia A visual bug-tracking and website feedback tool that lets users pin comments, screenshots, and notes directly on webpages to report issues in context. $50+/month	39.3%
2	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	22.6%
3	Jira Sydney, Australia An issue-tracking and project management system built for software teams to plan, track, and manage their work. Free$$$	12.2%
4	ServiceNow Santa Clara, California, United States A cloud-based enterprise platform with IT service management and helpdesk capabilities. $$$	7.8%
5	Trello Sydney, Australia A web-based, Kanban-style visual work management and collaboration tool that organizes your projects into boards. Free$6+/user/month	4.1%
6	ClickUp San Diego, California, United States A cloud-based project management and productivity platform that enables teams to organize tasks, documents, communication, and goals within a single collaborative workspace. Free$10+/user/month	3.7%
7	Asana San Francisco, California, United States A collaborative work management platform that helps teams plan projects, organize tasks, and coordinate workflows across departments from a shared online workspace. Free$13.49+/user/month	3.6%
8	Canny Wilmington, Delaware, United States A product management tool focused on user feedback that centralizes customer suggestions, feature requests, and roadmap planning in one platform. Free$24+/month	3.1%
9	Basecamp Chicago, Illinois, United States A web-based project management and team collaboration tool that centralizes communication, tasks, files, schedules, and check-ins in one organized workspace. Free$15+/user/month	1.4%
10	Trac An open-source, web-based issue tracking system for software development projects. FreeOpen source	1.3%
11	Redmine An open-source project management and issue tracking web application built in Ruby on Rails. FreeOpen source	1.2%
12	Wrike San Jose, California, United States A cloud-based project management platform that allows users to manage and track projects, deadlines, schedules, and other workflow processes. Free$10+/user/month	1.2%

👉 See Also

🌎 Issue Tracking in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 567,479 websites from the United States.
We currently track the presence of 13 issue tracking systems across the web.
Of these, 12 were detected on websites from the United States.
Statistics were last calculated on April 5, 2026.
For more details, see our methodology and disclaimer.