🆚 Alexa vs. Messenger Customer Chat
- 📈 Messenger Customer Chat is three times more popular than Alexa.
- 🌎 Messenger Customer Chat is more popular in Vietnam, Korea, and the United States.
- 🌍 Alexa is more popular in Turkey, Indonesia, and Spain.
Statistics based on 3.8M+ analyzed websites. About this data
Alexa
Messenger Customer ChatType
Legacy technology
Legacy technology
About
Alexa was a web traffic analysis service from Amazon that was discontinued in 2022.
Messenger Customer Chat is the website chat widget from Meta that was retired in May 2024.
Headquarters
Seattle, Washington, United States
Menlo Park, California, United States
Website
Popularity
Determined by the number of sites using each technology.
Messenger Customer Chat legacy technology is 3 times more popular than Alexa.
Total websites
Market share
Legacy
Popularity by country
Determined by the number of sites detected from each country.
Messenger Customer Chat is more popular in Vietnam, Korea, and the United States, while Alexa is more popular in Turkey, Indonesia, and Spain.
Vietnam
Korea
United States
Poland
United Kingdom
Thailand
Hungary
Italy
India
Australia
Awards
- ⭐ 9th most popular in Turkey in the Legacy category.
- ⭐ 10th most popular in Indonesia in the Legacy category.
- ⭐ 10th most popular in Iran in the Legacy category.
- 🔥 17th most popular in Vietnam in the Legacy category.
- 🔥 20th most popular in Greece in the Legacy category.
- 🥈 Second most popular in Vietnam in the Legacy category.
- 🥈 Second most popular in Korea in the Legacy category.
- 🥈 Second most popular in Mongolia in the Legacy category.
- 🥉 Third most popular in the Philippines in the Legacy category.
- 🥉 Third most popular in Bangladesh in the Legacy category.
Popularity by domain category
Determined by the number of sites in each category.
Messenger Customer Chat is more popular among sites focused on online shopping, business, and marketing and merchandising, while Alexa is more commonly used on general news, blogs and wiki, and entertainment sites.
Online Shopping
Business
Marketing/Merchandising
General News
Education/Reference
Blogs/Wiki
Internet Services
Travel
Entertainment
Fashion/Beauty
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Amazon company profile
Meta company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.