🆚 CometChat vs. Zoho CPaaS

Statistics for CometChat are still being collected and do not yet reflect its full market share.

Statistics for Zoho CPaaS are still being collected and do not yet reflect its full market share.

CometChat

Zoho CPaaS

Type

CPaaS provider

About

CometChat is an in-app communications platform that lets businesses embed real-time chat, voice, and video calling.

It provides prebuilt UI kits for React, Angular, Flutter, iOS, and Android, supports one-to-one and group chat with threads, reactions, and message translation, enables voice and video calls with screen sharing and recording, and includes an AI agent platform with a visual workflow builder for multi-agent orchestration.

Zoho CPaaS, formerly ZeptoMail, is a developer-focused multi-channel communication platform for transactional email, SMS, WhatsApp messages, and voice calls.

It provides APIs for each channel, a unified console for configuration and monitoring, an agent-based segmentation model that separates message streams by purpose or application, and built-in compliance with regional SMS registration requirements such as India's DLT rules.

Headquarters

Denver, Colorado, United States

Chennai, India

Website

cometchat.com #126,377

zoho.com/cpaas/ #191

Pricing

Chat & Messaging Free version ✔️ Build (100 MAU)
1K+ MAU $298.75+/month

AI Agents $123.75+/month

Voice & Video Free version ✔️ Build (10K minutes)
Voice calling $0.001/min
Video calling $0.003/min
Call recording $0.006/min
Transcription $0.008/min

Email $2.50/10,000 mails

SMS
(India only) $3/1,000 messages

WhatsApp Varies

Voice $1+/80 calls

Popularity

Determined by the number of sites using each technology.

Total websites

Market share

CPaaS

Popularity by country

Determined by the number of sites detected from each country.

France

United States

Germany

Belgium

Singapore

United Kingdom

India

Popularity by domain category

Determined by the number of sites in each category.

Business

Non-Profit/Advocacy/NGO

Professional Networking

Marketing/Merchandising

Religion/Ideology

Restaurants

Dating/Personals

Politics/Opinion

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#150,359

#166,493

#212,289

#228,328

#281,772

Name

Rank

djubo.com

#171,743

idealizedai.com

Compare alternatives

Technologies with similar characteristics.

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
Statistics were last calculated on October 30, 2026.
For more details, see our methodology and disclaimer.