🆚 RingCentral vs. Zoho CPaaS

Statistics for Zoho CPaaS are still being collected and do not yet reflect its full market share.

Type

Contact center platform
CPaaS provider

About

RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

Zoho CPaaS, formerly ZeptoMail, is a developer-focused multi-channel communication platform for transactional email, SMS, WhatsApp messages, and voice calls.

It provides APIs for each channel, a unified console for configuration and monitoring, an agent-based segmentation model that separates message streams by purpose or application, and built-in compliance with regional SMS registration requirements such as India's DLT rules.

Headquarters

Belmont, California, United States
Chennai, India

Website

Pricing

Free version ❌
Core $240/user/year
Advanced $300/user/year
Ultra $420/user/year
Email $2.50/10,000 mails
SMS
(India only)
$3/1,000 messages
WhatsApp Varies
Voice $1+/80 calls

Categories

Contact Centers › Rank #4
CPaaS › Rank #3
CPaaS › Rank #12
Live Chats › Rank #66
Instant Messaging › Rank #18

Popularity

Determined by the number of sites using each technology.

Total websites

Market share

CPaaS

Popularity by country

Determined by the number of sites detected from each country.

United States
United Kingdom
Germany
France
Canada
Poland
Austria
Ireland
Italy
Singapore

Awards

Popularity by domain category

Determined by the number of sites in each category.

Online Shopping
Business
Fashion/Beauty
Finance/Banking
Marketing/Merchandising
Internet Services
Software/Hardware
Pharmacy
Health
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,826
View more ➝
Name
Rank
#171,743

See also

🗃️ About This Data