🆚 Khoros vs. RingCentral

Type

Contact center platform
Contact center platform

About

Khoros is an all-in-one digital contact center platform designed for enterprise-scale customer engagement.

It provides a unified agent desktop that consolidates messaging, social, chat, email, and voice channels, includes a drag-and-drop conversational AI builder, supports AI-driven automation for routing and agent assistance, and delivers analytics with SLA and KPI tracking.

RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

Headquarters

Austin, Texas, United States
Belmont, California, United States

Website

Pricing

Free version ❌
Custom
Free version ❌
Core $240/user/year
Advanced $300/user/year
Ultra $420/user/year

Categories

Contact Centers › Rank #13
Contact Centers › Rank #4
Live Chats › Rank #111
Live Chats › Rank #66
CPaaS › Rank #3
Instant Messaging › Rank #18

Popularity

Determined by the number of sites using each technology.

The RingCentral contact center platform is 6 times more popular than Khoros.
Total websites

Market share

Contact Centers
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

RingCentral is more popular in the United States, the United Kingdom, and Germany, while Khoros is more popular in Spain, Belgium, and the Netherlands.
United States
United Kingdom
Germany
France
Canada
Spain
Poland
Singapore
Belgium
Austria

Awards

Popularity by domain category

Determined by the number of sites in each category.

RingCentral is more popular than Khoros in all market segments.
Online Shopping
Business
Finance/Banking
Fashion/Beauty
Internet Services
Marketing/Merchandising
Software/Hardware
Pharmacy
Sports
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#14,208
#16,640
View more ➝
Name
Rank
#6,826
View more ➝

See also

🗃️ About This Data