Khoros

Khoros, Austin, Texas, United States

Khoros is an all-in-one digital contact center platform designed for enterprise-scale customer engagement.

It provides a unified agent desktop that consolidates messaging, social, chat, email, and voice channels, includes a drag-and-drop conversational AI builder, supports AI-driven automation for routing and agent assistance, and delivers analytics with SLA and KPI tracking.

According to our data, Khoros ranks 11th among the contact center platforms we track.
It has 1.4% of the contact center market share and is detected on 0.001% of all websites.

Statistics based on 3.8M+ analyzed websites. About this data

💸 Pricing

Custom

📊 Rankings and Market Share

⚡ Sites Using Khoros

We have data on 57 websites that use the Khoros contact center platform. Here is a list of some of the top ranked ones.

The highest rated site using Khoros is videotron.com.

#WebsiteRankCountryLanguage
1 videotron.com #13,017 Canada French
2 ntu.edu.sg #14,208 Singapore English
3 orange.be #16,640 Belgium Dutch
4 techcommunity.microsoft.com United States American English
5 unicajabanco.es #32,365 Spain Spanish
6 waxcenter.com #58,217 United States English
7 honeywellhome.com #60,699 United States English
8 gmfinancial.com.mx #172,592 United States Mexican Spanish
9 jawwy.sa #185,828 Saudi Arabia Arabic
10 flow.ai #194,346 Netherlands English
11 landgard.de #278,623 Germany German
12 still.shop #310,201 Germany German
13 support.videotron.com Canada English
14 1000gutegruende.de #732,570 Germany German
15 community.articulate.com American English
16 unicajabanco.com #843,064 Spain Spanish
17 samsungdealerportal.com #1,155,619 Netherlands Dutch
18 answers.ea.com American English
19 forums.ea.com American English
20 forum.ea.com American English

📈 Usage Statistics

Most of the sites that use Khoros:

Most of the sites using Khoros are from the United States, Belgium, and Canada.

  • United States 36.8%
  • Belgium 7.9%
  • Canada 7.9%
  • Germany 7.9%
  • Netherlands 7.9%
  • Spain 7.9%
  • United Kingdom 5.3%
  • Australia 2.6%
  • Chile 2.6%
  • Other 13.2%

Most Khoros users speak English, Spanish, or German.

  • English 75.4%
  • Spanish 10.5%
  • German 5.3%
  • French 3.5%
  • Dutch 3.5%
  • Arabic 1.8%

The Khoros contact center platform is especially popular on .com and .be top-level domains.

  • .com 73.7%
  • .be 5.3%
  • .de 3.5%
  • .ai 3.5%
  • .es 1.8%
  • .edu.sg 1.8%
  • .com.mx 1.8%
  • .cl 1.8%
  • .com.co 1.8%
  • Other 5%

The primary market segments for websites utilizing Khoros include finance and banking, Internet services, and business.

  • Finance/Banking 23.1%
  • Internet Services 15.4%
  • Business 15.4%
  • Online Shopping 15.4%
  • Education/Reference 7.7%
  • Forum/Bulletin Boards 7.7%
  • Software/Hardware 7.7%
  • Fashion/Beauty 7.7%

🕵️ Similar Technologies

These are some of the best Khoros alternatives.

RankName
1
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
2
Five9
San Ramon, California, United States

A cloud contact center platform that provides omnichannel engagement, analytics, workforce optimization, and AI-powered automation.

$119+/month
4
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
13
Dialpad
San Ramon, California, United States

Agentic AI-powered contact center software that combines customer service, outbound sales, and unified communications in a single platform.

$15+/user/month
14
UJET
San Francisco, California, United States

An AI-powered cloud contact center platform built for omnichannel voice and digital engagement.

$65+/user/month

🆚 Compare Alternatives

Compare Khoros to…

💬 Frequently Asked Questions

What is the company behind Khoros?

Khoros is owned by Khoros, LLC, headquartered in Austin, Texas, United States.

Can I try Khoros for free?

Khoros does not offer a free trial period.

Which country uses Khoros the most?

The majority of Khoros users are from the United States.

Who uses Khoros?

According to our data, Khoros is used on at least 57 sites, including such established ones as videotron.com, ntu.edu.sg, and orange.be.

Do academic institutions use Khoros?

Yes. The most notable of these is ntu.edu.sg.

How does Khoros stack up against the competition?

Khoros is a moderately popular contact center platform, ranking ahead of 5 other contact center platforms we track.

What are the alternatives to Khoros?

Alternatives and possible competitors to Khoros may include RingCentral, Five9, and Genesys Cloud CX.

👉 See Also

🗃️ About This Data