🆚 RingCentral vs. UJET
Statistics for UJET are still being collected and do not yet reflect its full market share.
Type
Contact center platform
Contact center platform
About
RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.
UJET is an AI-powered cloud contact center platform built for omnichannel voice and digital engagement.
It provides Agentic Experience Orchestration (AXO), a solution that unifies customer conversations, business context, and workflow execution across virtual agents, live assist, and computer-using agent workflows.
Headquarters
Belmont, California, United States
San Francisco, California, United States
Pricing
Free version ❌
Core $240/user/year
Advanced $300/user/year
Ultra $420/user/year
Free version ❌
Basic
(SSO, Web SDK, CRM adapters) $65/user/month
(SSO, Web SDK, CRM adapters) $65/user/month
Pro
(+Smart Actions, Mobile SDK) $99/user/month
(+Smart Actions, Mobile SDK) $99/user/month
Enterprise
(+Email, SMS, and Social channels) $120/user/month
(+Email, SMS, and Social channels) $120/user/month
Digital
(chat, email, SMS, social, and in-app voice) $69/user/month
(chat, email, SMS, social, and in-app voice) $69/user/month
Categories
Contact Centers › Rank #4
Contact Centers › Rank #14
Live Chats › Rank #66
Live Chats › Rank #121
Instant Messaging › Rank #18
Popularity
Determined by the number of sites using each technology.
Total websites
Market share
Contact Centers
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
United States
United Kingdom
Germany
France
Canada
Poland
Austria
Ireland
Italy
Singapore
Awards
- 🥈 Second most popular in the United Kingdom in the Contact Centers category.
- ⭐ 9th most popular in the United Kingdom in the Instant Messaging category.
- 🔥 11st most popular in the United States in the Instant Messaging category.
- ⬆️ 35th most popular in the United Kingdom in the Live Chats category.
- ⬆️ 47th most popular in the United States in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Online Shopping
Business
Fashion/Beauty
Finance/Banking
Marketing/Merchandising
Internet Services
Software/Hardware
Pharmacy
Health
Sports
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,896,634 websites. However, data for UJET is still being collected and reflects a smaller subset of sites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.
RingCentral
UJET

