🆚 Gemini Enterprise for CX vs. UJET

Statistics for Gemini Enterprise for CX are still being collected and do not yet reflect its full market share.
Statistics for UJET are still being collected and do not yet reflect its full market share.

Type

Contact center platform
Contact center platform

About

Gemini Enterprise for Customer Experience is an end-to-end platform that combines Google's conversational AI products with omnichannel contact center as a service (CCaaS) functionality.

It provides CX Agent Studio, a Gemini-powered low-code visual builder with 35 pre-built agent templates for creating multilingual and multimodal AI agents that handle chat, voice, and images and speak in human-like voices in over 40 languages.

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UJET is an AI-powered cloud contact center platform built for omnichannel voice and digital engagement.

It provides Agentic Experience Orchestration (AXO), a solution that unifies customer conversations, business context, and workflow execution across virtual agents, live assist, and computer-using agent workflows.

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Headquarters

Mountain View, California, United States
San Francisco, California, United States

Website

Pricing

Free version ❌
CX Agent Studio
Chat $0.50/session
Voice $0.50/session
Free version ❌
Basic
(SSO, Web SDK, CRM adapters)
$65/user/month
Pro
(+Smart Actions, Mobile SDK)
$99/user/month
Enterprise
(+Email, SMS, and Social channels)
$120/user/month
Digital
(chat, email, SMS, social, and in-app voice)
$69/user/month

Categories

Contact Centers › Rank #15
Contact Centers › Rank #14
Live Chats › Rank #125
Live Chats › Rank #121

Popularity

Determined by the number of sites using each technology.

Total websites

Market share

Contact Centers
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

United States
United Kingdom
Chile
Thailand
Brazil
France
Pakistan
Russia
Canada

Popularity by domain category

Determined by the number of sites in each category.

Business
Online Shopping
Marketing/Merchandising
Real Estate
Finance/Banking
Software/Hardware
Internet Services
Public Information
Entertainment
Travel

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#2,761
#114,687
View more ➝
Name
Rank
#2,768
westsuss*x.gov.uk
#35,921
#41,176
#110,191
View more ➝

See also

🗃️ About This Data