Gemini Enterprise for CX

Google, Mountain View, California, United States

Gemini Enterprise for Customer Experience is an end-to-end platform that combines Google's conversational AI products with omnichannel contact center as a service (CCaaS) functionality.

It provides CX Agent Studio, a Gemini-powered low-code visual builder with 35 pre-built agent templates for creating multilingual and multimodal AI agents that handle chat, voice, and images and speak in human-like voices in over 40 languages.

The platform also includes omnichannel routing and handoff to human agents, pre-built commerce agents that autonomously build carts and execute consented actions, and an open Universal Commerce Protocol for agentic commerce.

πŸ’Έ Pricing

Gemini Enterprise for CX is a commercial product priced starting at $0.50 per session.

CX Agent Studio
Chat $0.50/session
Voice $0.50/session

⚑ Sites Using Gemini Enterprise for CX

The list of sites that use Gemini Enterprise for CX is still being compiled.
#WebsiteRankCountryLanguage
1 costco.com #410 American English
2 costco.ca #2,761 United States Canadian English
3 costcobusinessdelivery.com #27,009 American English
4 smile.eu #114,687 France English
5 talent.cognizant.com English
6 deep-lab.ai English
7 gpt-connector.ru Russia Russian
8 m3cargo.cl Chile Spanish
9 jdl.org.pk Pakistan English
10 embatek.com.br Brazil Portuguese
11 chat.scurvethai.com Thailand Thai
12 app.pymecare.com United States Spanish
13 auth-qa.m3cargo.cl Chile Spanish
14 s.scurvethai.com Thailand Thai

πŸ“ˆ Usage Statistics

Statistics for Gemini Enterprise for CX are still being collected and will be available later.

πŸ•΅οΈ Similar Technologies

These are some of the best Gemini Enterprise for CX alternatives.

RankName
1
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
2
Five9
San Ramon, California, United States

A cloud contact center platform that provides omnichannel engagement, analytics, workforce optimization, and AI-powered automation.

$119+/month
4
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
13
Dialpad
San Ramon, California, United States

Agentic AI-powered contact center software that combines customer service, outbound sales, and unified communications in a single platform.

$15+/user/month
14
UJET
San Francisco, California, United States

An AI-powered cloud contact center platform built for omnichannel voice and digital engagement.

$65+/user/month

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πŸ’¬ Frequently Asked Questions

What is the company behind Gemini Enterprise for CX?

Gemini Enterprise for CX is owned by Google LLC, headquartered in Mountain View, California, United States.

Can I use Gemini Enterprise for CX for free?

No, Gemini Enterprise for CX is a paid solution.

What is the price of Gemini Enterprise for CX?

Gemini Enterprise for CX is priced from $0.50 per session for the Chat plan.

Which country uses Gemini Enterprise for CX the most?

The majority of Gemini Enterprise for CX users are from Chile.

Who uses Gemini Enterprise for CX?

According to our data, Gemini Enterprise for CX is used on at least 14 sites, including such established ones as costco.com, costco.ca, and costcobusinessdelivery.com.

What are the alternatives to Gemini Enterprise for CX?

Alternatives and possible competitors to Gemini Enterprise for CX may include Dialpad, UJET, and Genesys Cloud CX.

πŸ‘‰ See Also

πŸ—ƒοΈ About This Data