⚡ CPaaS Providers in the United Kingdom

Communications Platform as a Service (CPaaS) providers deliver cloud-based infrastructure that lets businesses embed voice, messaging, video, and other real-time communication capabilities into their applications through APIs and SDKs.

The United Kingdom of Great Britain and Northern Ireland (UK) is a Western European country with a population of over 67 million people.

According to our statistics, CPaaS providers are detected on 0.6% of websites from the United Kingdom.

Statistics based on 188K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CPaaS providers in the United Kingdom in 2026, based on market share.

The most popular is Dotdigital, which dominates the market with an overwhelming 87.1% share.
It is followed by RingCentral with 4.8% and Twilio with 4.6%.

Dotdigital 87.1%
RingCentral 4.8%
Twilio 4.6%
8x8 2.5%
Infobip 0.7%
Bird 0.6%
Sinch 0.5%
CometChat 0.09%

🚀 Highlights

Here is a list of the top providers that are more popular in the United Kingdom than worldwide.
Differences between global and country rankings are shown in parentheses.

2. RingCentral ^(-1)

✨ Best CPaaS Providers

Below is a more detailed list of 8 CPaaS providers used on sites from the United Kingdom, ranked by their market share.

Rank	Name	Market share
1	Dotdigital London, United Kingdom A marketing automation platform for email, SMS, and chat channels that also provides personalization and communications-platform-as-a-service capabilities. $187+/month	87.1%
2	RingCentral Belmont, California, United States A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions. $20+/user/month	4.8%
3	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	4.6%
⏳	8x8 Campbell, California, United States An AI-powered contact center platform that combines omnichannel customer service and unified communications. $$$	2.5%
5	Infobip London, United Kingdom A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions. €39+/month	0.7%
⏳	Bird Amsterdam, Netherlands A cloud communications platform for developers that combines messaging APIs, marketing automation, and customer service tools. $15+/month	0.6%
⏳	Sinch Stockholm, Sweden A enterprise communications platform as a service provider that offers messaging, voice, email, and verification APIs. $0.0078+/message	0.5%
⏳	CometChat Denver, Colorado, United States An in-app communications platform that lets businesses embed real-time chat, voice, and video calling. Free$298.75+/month	0.09%

👉 See Also

🌎 CPaaS in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 188,902 websites from the United Kingdom.
We currently track the presence of 12 CPaaS providers across the web.
Of these, 8 were detected on websites from the United Kingdom.
Statistics were last calculated on October 30, 2026.
For more details, see our methodology and disclaimer.