8x8

8x8, Inc., Campbell, California, United States

8x8 is an AI-powered contact center platform that combines omnichannel customer service and unified communications.

It provides AI Studio for building voice and digital agents from natural language or speech, Smart Assist for real-time guidance and automated summaries, AI Routing that matches customers to experts across the business, Customer 360 for interaction history and sentiment detection, and CPaaS capabilities including high-volume SMS, messaging, and video through Jitsi APIs.

💸 Pricing

Custom

⚡ Sites Using 8x8

The list of sites that use 8x8 is still being compiled.
#WebsiteRankCountryLanguage
1 trekbikes.com #6,437 United States American English
2 bond.edu.au #18,922 Australia English
3 westminster.gov.uk #22,339 United Kingdom English
4 tfwm.org.uk #61,931 United Kingdom British English
5 eno.org #71,877 France British English
6 holidaytaxis.com #73,717 English
7 augsburgfortress.org #85,240 United States English
8 apprenticeships.scot #87,331 United Kingdom English
9 dignityfunerals.co.uk #102,676 United Kingdom British English
10 l-com.com #110,008 United States English
11 pciapply.com #126,019 United States English
12 coopersurgical.com #130,684 American English
13 armstrongflooring.com #147,506 United States American English
14 spektrumrc.com #159,788 English
15 gigaclear.com #180,531 United Kingdom English
16 charnwood.gov.uk #184,979 United Kingdom English
17 theamericancollege.edu #196,911 United States English
18 motocaddy.com #207,853 English
19 defensivedriving.com #257,673 American English
20 officefurnitureonline.co.uk #271,311 United Kingdom English

📈 Usage Statistics

Statistics for 8x8 are still being collected and will be available later.

🕵️ Similar Technologies

These are some of the best 8x8 alternatives.

RankName
4
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
9
Amazon Connect Customer
Seattle, Washington, United States

A cloud-based Contact Center as a Service platform that provides omnichannel customer engagement and AI-powered agentic capabilities.

$0.010+/message
13
Dialpad
San Ramon, California, United States

Agentic AI-powered contact center software that combines customer service, outbound sales, and unified communications in a single platform.

$15+/user/month
14
UJET
San Francisco, California, United States

An AI-powered cloud contact center platform built for omnichannel voice and digital engagement.

$65+/user/month
15
Gemini Enterprise for CX
Mountain View, California, United States

An end-to-end platform that combines Google's conversational AI products with omnichannel contact center as a service functionality.

$0.50+/session

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💬 Frequently Asked Questions

What is the company behind 8x8?

8x8 is owned by 8x8, Inc., headquartered in Campbell, California, United States.

Which country uses 8x8 the most?

The majority of 8x8 users are from the United States.

Who uses 8x8?

According to our data, 8x8 is used on at least 39 sites, including such established ones as trekbikes.com, bond.edu.au, and westminster.gov.uk.

Is 8x8 used on government websites?

Yes, for example, it is used by westminster.gov.uk and charnwood.gov.uk. In total, we found 8x8 on 2 government sites in the United Kingdom.

Do academic institutions use 8x8?

Yes. The most prominent of these are bond.edu.au and theamericancollege.edu.

How does 8x8 stack up against its competitors?

8x8 is a moderately popular contact center platform, ranking ahead of 4 other contact center platforms we track.

What are the alternatives to 8x8?

Alternatives and possible competitors to 8x8 may include RingCentral, Amazon Connect Customer, and Dialpad.

👉 See Also

🗃️ About This Data