🆚 Khoros vs. Twilio Flex
Statistics for Twilio Flex are still being collected and do not yet reflect its full market share.
Khoros
Twilio FlexType
Contact center platform
Contact center platform
About
Khoros is an all-in-one digital contact center platform designed for enterprise-scale customer engagement.
It provides a unified agent desktop that consolidates messaging, social, chat, email, and voice channels, includes a drag-and-drop conversational AI builder, supports AI-driven automation for routing and agent assistance, and delivers analytics with SLA and KPI tracking.
WhatsAppHeadquarters
Austin, Texas, United States
San Francisco, California, United States
Pricing
Free version ❌
Custom
Free version ❌Free trial for 5,000 free active user hours
User + usage $35+/user/month
Named user pricing $150/named user/month
Active user hour pricing $1+/active user/hour
Agent Copilot $0.005/message
Categories
Popularity
Determined by the number of sites using each technology.
Total websites
Market share
Contact Centers
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
United States
Australia
United Kingdom
Germany
Canada
Netherlands
Spain
Belgium
Singapore
Mexico
Popularity by domain category
Determined by the number of sites in each category.
Business
Finance/Banking
Marketing/Merchandising
Internet Services
Online Shopping
Government/Military
Education/Reference
Forum/Bulletin Boards
Software/Hardware
Fashion/Beauty
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,001,723 websites. However, data for Twilio Flex is still being collected and reflects a smaller subset of sites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.