🆚 RingCentral vs. Twilio Flex
Statistics for Twilio Flex are still being collected and do not yet reflect its full market share.
RingCentral
Twilio FlexType
Contact center platform
Contact center platform
About
RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.
WhatsAppHeadquarters
Belmont, California, United States
San Francisco, California, United States
Pricing
Free version ❌
Core $240/user/year
Advanced $300/user/year
Ultra $420/user/year
Free version ❌Free trial for 5,000 free active user hours
User + usage $35+/user/month
Named user pricing $150/named user/month
Active user hour pricing $1+/active user/hour
Agent Copilot $0.005/message
Categories
Contact Centers › Rank #4
Contact Centers › Rank #15
CPaaS › Rank #3
Live Chats › Rank #66
Live Chats › Rank #119
Instant Messaging › Rank #18
Popularity
Determined by the number of sites using each technology.
Total websites
Market share
Contact Centers
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
United States
United Kingdom
Germany
Australia
France
Canada
Poland
Austria
Ireland
Italy
Awards
- 🥈 Second most popular in the United Kingdom in the CPaaS category.
- 🥈 Second most popular in the United Kingdom in the Contact Centers category.
- 🥉 Third most popular in the United States in the CPaaS category.
- ⭐ 9th most popular in the United Kingdom in the Instant Messaging category.
- 🔥 11st most popular in the United States in the Instant Messaging category.
Popularity by domain category
Determined by the number of sites in each category.
Online Shopping
Business
Fashion/Beauty
Finance/Banking
Marketing/Merchandising
Internet Services
Software/Hardware
Pharmacy
Health
Sports
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,976,354 websites. However, data for Twilio Flex is still being collected and reflects a smaller subset of sites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.