πŸ†š IBM watsonx Assistant vs. LiveChat

Statistics for IBM watsonx Assistant are still being collected and do not yet reflect its full market share.

Type

Live chat software
Live chat software

About

IBM watsonx Assistant is an enterprise conversational AI platform used to build and deploy branded virtual assistants.

It combines a no-code visual builder with LLM search using retrieval augmentation, publishes assistants to web chat, Slack, and WhatsApp, handles voice calls, and supports both cloud and on premises deployment.

LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.

Headquarters

Armonk, New York, United States
WrocΕ‚aw, Poland

Website

Pricing

Free version ❌Free 30-day trial
IBM watsonx Orchestrate $530+/month
Free version ❌Free 14-day trial
Starter
(100 visitors)
$228/user/year
Team
(400 visitors)
$588/user/year
Business
(1K visitors)
$948/user/year
AI ChatBot $624+/year

Categories

Live Chats β€Ί Rank #103
Live Chats β€Ί Rank #3
Customer Support β€Ί Rank #2

Popularity

Determined by the number of sites using each technology.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

United States
Indonesia
United Kingdom
Australia
Germany
Poland
Canada
Cambodia
Netherlands
France

Awards

Popularity by domain category

Determined by the number of sites in each category.

Business
Online Shopping
Marketing/Merchandising
Internet Services
Real Estate
Travel
Education/Reference
Software/Hardware
Health
Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#996
#19,938
#29,551
#32,255
#52,380
View more ➝
Name
Rank
#1,001
#1,495
View more ➝

See also

πŸ—ƒοΈ About This Data