π LiveChat vs. WhatsApp
- π WhatsApp is much more popular than LiveChat.
- π WhatsApp is more popular in Brazil, India, and Russia.
- π LiveChat is more popular in Australia, New Zealand, and Norway.
LiveChat
WhatsAppType
About
LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.
It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.
WhatsApp is a cross-platform instant messaging and Voice over IP (VoIP) service owned by Meta that enables private messaging, media sharing, and internet-based voice and video communication.
It allows users to send text and voice messages, share photos, videos, documents, and locations, and make voice and video calls including group calls. It also supports end-to-end encryption and provides a Business API for large-scale messaging and automation.
Headquarters
Pricing
(100 visitors) $228/user/year
(400 visitors) $588/user/year
(1K visitors) $948/user/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- π₯ Most popular in Indonesia in the Customer Support category.
- π₯ Most popular in Indonesia in the Live Chats category.
- π₯ Most popular in Poland in the Customer Support category.
- π₯ Most popular in Cambodia in the Customer Support category.
- π₯ Most popular in Cambodia in the Live Chats category.
- π₯ Most popular in Brazil in the Instant Messaging category.
- π₯ Most popular in India in the Instant Messaging category.
- π₯ Most popular in Spain in the Instant Messaging category.
- π₯ Most popular in Turkey in the Instant Messaging category.
- π₯ Most popular in Indonesia in the Instant Messaging category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Text company profile
Meta company profileποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,619,357 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.