⚡ Contact Center Platforms in Lithuania

Contact Center as a Service (CCaaS) platforms are cloud-based systems that manage customer interactions across voice, digital, and social channels.

Lithuania is a Northern European country with a population of around 2.7 million people.

According to our research, contact center platforms are detected on 0.07% of websites from Lithuania.

Statistics based on 9K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top contact center platforms in Lithuania in 2026, based on market share.

The most popular is Genesys Cloud CX, which dominates the market with an overwhelming 71.4% share.
It is followed by RingCentral with 14.3% and Daktela with 14.3%.

Genesys Cloud CX 71.4%
RingCentral 14.3%
Daktela 14.3%

🚀 Highlights

Here is a list of the top platforms that are more popular in Lithuania than worldwide.
Differences between global and country rankings are shown in parentheses.

2. RingCentral ^(-2)
3. Daktela ^(-3)

✨ Best Contact Center Platforms

Below is a more detailed list of 3 contact center platforms used on sites from Lithuania, ranked by their market share.

Rank	Name	Market share
1	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	71.4%
2	RingCentral Belmont, California, United States A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions. $20+/user/month	14.3%
3	Daktela Prague, Czech Republic A cloud-based omnichannel CCaaS platform that combines AI chatbots, voicebots, intelligent call routing, and an integrated CRM module. €30+/user/month	14.3%

👉 See Also

🌎 Contact Centers in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 9,743 websites from Lithuania.
We currently track the presence of 16 contact center platforms across the web.
Of these, 3 were detected on websites from Lithuania.
Statistics were last calculated on October 18, 2026.
For more details, see our methodology and disclaimer.