📈 Customer Support Technologies Ranked #26–#36 in Australia

See the Top 25

Customer support software covers a wide range of tools, such as help desks, ticketing systems, knowledge bases, customer service platforms, and IT service management (ITSM) solutions, all designed to help companies handle and respond to customer questions or issues.

Australia is an Oceanian country with a population of over 27 million people.

Statistics based on 81K+ analyzed websites. About this data

The following list shows the customer support technologies ranked from 26th to 36th out of 36 used on websites in Australia.

RankNameMarket share
26
Jira Service Management
Sydney, Australia

A service management solution developed by Atlassian for IT and service teams.
27
Acquire
San Francisco, California, United States

A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard.

$$$
28
Zammad
Berlin, Germany

An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.

FreeOpen source€2,999+/year
29
Freshservice
San Mateo, California, United States

A cloud-based IT service management and enterprise service management platform that helps organizations handle IT and employee service requests, assets, operations, and cross-department workflows in a unified system.

$19+/agent/month
30
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
31
Five9
San Ramon, California, United States

A contact center solution with digital engagement, analytics, workforce optimization, AI and automation.

$119+/month
32
Kayako
Austin, Texas, United States

A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.

$39+/agent/month
33
TeamSupport
Dallas, Texas, United States

An AI-powered customer support ticketing and chat software designed for B2B SaaS companies.

$29+/agent/month
34
Customerly
Dublin, Ireland

An AI-first customer service platform offering chatbots, help desk tools, and task-completing AI agents.

$19+/seat/month
35
Daktela
Prague, Czech Republic

A cloud-based omnichannel CCaaS platform that combines AI chatbots, voicebots, intelligent call routing, and an integrated CRM module.

€30+/user/month
36
Khoros
Austin, Texas, United States

An all-in-one digital contact center platform designed for enterprise-scale customer engagement.

$$$

👉 See Also

🗃️ About This Data