Kayako
Kayako is a unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.
According to our data, Kayako ranks 33th among the customer support technologies we track.
It has 0.08% of the customer support market share and is detected on 0.002% of all websites.
It is especially popular in the United States, appearing on 0.003% of all websites in the country.
- 🏠 Website
💸 Pricing
Kayako is a commercial product priced starting at $39 per agent per month (paid annually) with a free 14-day trial.
📊 Rankings and Market Share
- Customer Support
- Rank: 33
- Market share: 0.08%
- Live Chats
- Rank: 109
- Market share: 0.04%
⚡ Sites Powered by Kayako
We have data on 71 websites that use Kayako customer support technology. Here is a list of some of the top ranked ones.
The highest rated site using Kayako is deepfreeze.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #72,591 | English | ||
| 2 | #107,900 | Russia | English | |
| 3 | #127,199 | Italy | English | |
| 4 | #132,530 | English | ||
| 5 | #144,417 | Malaysia | American English | |
| 6 | #182,545 | United States | English | |
| 7 | #196,386 | United States | American English | |
| 8 | #218,505 | United States | English | |
| 9 | #240,083 | United Kingdom | English | |
| 10 | #260,737 | United States | English | |
| 11 | #287,411 | English | ||
| 12 | #370,821 | United States | English | |
| 13 | #377,957 | United Kingdom | English | |
| 14 | #499,886 | American English | ||
| 15 | #554,076 | American English | ||
| 16 | #602,326 | United States | English | |
| 17 | #608,317 | Switzerland | German | |
| 18 | #688,648 | United States | American English | |
| 19 | #775,754 | United Kingdom | English | |
| 20 | #860,935 | Arabic |
📈 Usage Statistics
Most of the sites that use Kayako:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Business category.
Most of the sites using Kayako are from the United States, the United Kingdom, and Belgium.
- United States 42.3%
- United Kingdom 9.6%
- Belgium 5.8%
- Germany 5.8%
- Switzerland 5.8%
- Italy 3.8%
- Netherlands 3.8%
- Russia 3.8%
- Australia 1.9%
- Other 17.4%
Most Kayako users speak English or German.
- English 85.9%
- German 4.2%
- Romanian 1.4%
- Italian 1.4%
- Japanese 1.4%
- Dutch 1.4%
- Chinese 1.4%
- Turkish 1.4%
- Arabic 1.4%
- Other 0.1%
Kayako customer support technology is especially popular on .com and .org top-level domains.
- .com 70.4%
- .org 7%
- .ch 4.2%
- .nl 2.8%
- .co.uk 2.8%
- .eu 1.4%
- .com.my 1.4%
- .ro 1.4%
- .biz 1.4%
- Other 7.2%
The primary market segments for websites utilizing Kayako include business, software and hardware, and Internet services.
- Business 18.5%
- Software/Hardware 18.5%
- Internet Services 14.8%
- Marketing/Merchandising 14.8%
- Fashion/Beauty 11.1%
- Online Shopping 3.7%
- Education/Reference 3.7%
- Blogs/Wiki 3.7%
- Real Estate 3.7%
- Other 7.5%
🕵️ Similar Technologies
These are some of the best Kayako alternatives.
🆚 Compare Alternatives
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💬 Frequently Asked Questions
Where is Kayako from?
Kayako is from Austin, Texas, United States.
Can I use Kayako for free?
No, Kayako is a paid solution.
How much does it cost?
Kayako is priced from $39 per agent per month (paid annually) for the Essential plan.
Can I try Kayako for free?
Yes, you can try Kayako for free for 14 days and test all of its features.
Which country uses Kayako the most?
The majority of Kayako users are from the United States.
Who uses Kayako?
According to our data, Kayako is used on at least 71 sites, including such established ones as deepfreeze.com,
zennolab.com, and
brandsdistribution.com.
What are the alternatives to Kayako?
Alternatives and possible competitors to Kayako may include 
Gorgias, 
Help Scout, and 
Re:amaze.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,001,723 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.