🆚 Kayako vs. Re:amaze
- 📈 Re:amaze is much more popular than Kayako.
- 🌎 Re:amaze is more popular in the United States, the United Kingdom, and Australia.
- 🌍 Kayako is more popular in Switzerland, Belgium, and Russia.
Statistics based on 4M+ analyzed websites. About this data
Type
Customer support technology
Customer support technology
About
Kayako is a unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.
Re:amaze is a multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.
It provides an AI Agent that answers inquiries from the knowledge base, AI-assisted reply drafting and conversation summaries, and pre-built chatbots for greetings, FAQs, and order tracking.
Headquarters
Austin, Texas, United States
Tempe, Arizona, United States
Pricing
Free version ❌Free 14-day trial
Essential $468+/agent/year
Enterprise Custom
Free version ❌Free 14-day trial
Basic $29/user/month
Pro $49/user/month
Plus $69/user/month
Categories
Customer Support › Rank #33
Customer Support › Rank #10
Live Chats › Rank #109
Live Chats › Rank #29
Popularity
Determined by the number of sites using each technology.
Re:amaze customer support technology is 18 times more popular than Kayako.
Total websites
Market share
Customer Support
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Re:amaze is more popular in the United States, the United Kingdom, and Australia, while Kayako is more popular in Switzerland, Belgium, and Russia.
United States
United Kingdom
Australia
Canada
Germany
Netherlands
New Zealand
Italy
France
South Africa
Awards
- ⭐ 9th most popular in the United Kingdom in the Customer Support category.
- ⭐ 9th most popular in Australia in the Customer Support category.
- ⭐ 10th most popular in the United States in the Customer Support category.
- 🔥 16th most popular in the United States in the Live Chats category.
- 🔥 16th most popular in Canada in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Re:amaze is more popular than Kayako in all market segments.
Online Shopping
Marketing/Merchandising
Fashion/Beauty
Business
Internet Services
Software/Hardware
Health
Sports
Blogs/Wiki
Education/Reference
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,001,723 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.
Re:amaze