🆚 Kayako vs. Re:amaze

Type

Customer support technology
Customer support technology

About

Kayako is a unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.

Re:amaze is a multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.

It provides an AI Agent that answers inquiries from the knowledge base, AI-assisted reply drafting and conversation summaries, and pre-built chatbots for greetings, FAQs, and order tracking.

Read more…

Headquarters

Austin, Texas, United States
Tempe, Arizona, United States

Website

Pricing

Free version ❌Free 14-day trial
Essential $468+/agent/year
Enterprise Custom
Free version ❌Free 14-day trial
Basic $29/user/month
Pro $49/user/month
Plus $69/user/month

Categories

Customer Support › Rank #33
Customer Support › Rank #10
Live Chats › Rank #109
Live Chats › Rank #29

Popularity

Determined by the number of sites using each technology.

Re:amaze customer support technology is 18 times more popular than Kayako.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Re:amaze is more popular in the United States, the United Kingdom, and Australia, while Kayako is more popular in Switzerland, Belgium, and Russia.
United States
United Kingdom
Australia
Canada
Germany
Netherlands
New Zealand
Italy
France
South Africa

Awards

Popularity by domain category

Determined by the number of sites in each category.

Re:amaze is more popular than Kayako in all market segments.
Online Shopping
Marketing/Merchandising
Fashion/Beauty
Business
Internet Services
Software/Hardware
Health
Sports
Blogs/Wiki
Education/Reference

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#107,900
#144,417
View more ➝
Name
Rank
#27,066
#30,052
View more ➝

See also

🗃️ About This Data