🆚 Gorgias vs. Re:amaze

Type

Customer support technology
Customer support technology

About

Gorgias is a customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace.

It centralizes customer conversations from email, live chat, social media, SMS, and voice channels, and provides helpdesk features such as shared inboxes, ticket assignment, macros, collision detection, internal notes, and customer history tracking.

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Re:amaze is a multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.

It provides an AI Agent that answers inquiries from the knowledge base, AI-assisted reply drafting and conversation summaries, and pre-built chatbots for greetings, FAQs, and order tracking.

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Headquarters

San Francisco, California, United States
Tempe, Arizona, United States

Website

Pricing

Free version ❌
Starter
(50 tickets)
$10+/month
Basic
(200 tickets)
$50+/month
Pro
(2,000 tickets)
$300+/month
Advanced
(5,000 tickets)
$750+/month
Free version ❌Free 14-day trial
Basic $29/user/month
Pro $49/user/month
Plus $69/user/month

Categories

Customer Support › Rank #5
Customer Support › Rank #11
Live Chats › Rank #8
Live Chats › Rank #28

Popularity

Determined by the number of sites using each technology.

Gorgias customer support technology is 6 times more popular than Re:amaze.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Gorgias is more popular in the United States, the United Kingdom, and Australia, while Re:amaze is more popular in India, Greece, and Turkey.
United States
United Kingdom
Australia
Canada
France
Germany
Netherlands
New Zealand
Denmark
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Gorgias is more popular than Re:amaze in all market segments.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Health
Blogs/Wiki
Internet Services
Recreation/Hobbies
Entertainment

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#11,469
View more ➝
Name
Rank
#18,723
#19,101
#23,887
View more ➝

See also

🗃️ About This Data