🆚 Gorgias vs. Re:amaze
- 📈 Gorgias is much more popular than Re:amaze.
- 🌎 Gorgias is more popular in the United States, the United Kingdom, and Australia.
- 🌍 Re:amaze is more popular in India, Greece, and Turkey.
Type
About
Gorgias is a customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace.
It centralizes customer conversations from email, live chat, social media, SMS, and voice channels, and provides helpdesk features such as shared inboxes, ticket assignment, macros, collision detection, internal notes, and customer history tracking.
Re:amaze is a multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.
It provides an AI Agent that answers inquiries from the knowledge base, AI-assisted reply drafting and conversation summaries, and pre-built chatbots for greetings, FAQs, and order tracking.
Headquarters
Pricing
(50 tickets) $10+/month
(200 tickets) $50+/month
(2,000 tickets) $300+/month
(5,000 tickets) $750+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in Australia in the Live Chats category.
- 🥈 Second most popular in the United States in the Customer Support category.
- 🥈 Second most popular in the United States in the Live Chats category.
- 🥈 Second most popular in Australia in the Customer Support category.
- 🥈 Second most popular in Canada in the Customer Support category.
- ⭐ 10th most popular in the United States in the Customer Support category.
- ⭐ 10th most popular in the United Kingdom in the Customer Support category.
- ⭐ 10th most popular in Australia in the Customer Support category.
- 🔥 16th most popular in the United States in the Live Chats category.
- 🔥 17th most popular in Canada in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,624 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.
Re:amaze
