🆚 Re:amaze vs. Tidio

Type

Customer support technology
Live chat software

About

Re:amaze is a multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.

It provides an AI Agent that answers inquiries from the knowledge base, AI-assisted reply drafting and conversation summaries, and pre-built chatbots for greetings, FAQs, and order tracking.

Read more…

Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.

It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.

Headquarters

Tempe, Arizona, United States
San Francisco, California, United States

Website

Pricing

Free version ❌Free 14-day trial
Basic $29/user/month
Pro $49/user/month
Plus $69/user/month
Free version ✔️ 50 conversations
Starter
(100 conversations)
$29/month
Growth
(2K conversations)
$59/month
Plus
(5K conversations)
$749/month
Lyro AI
(50 conversations)
$39/month

Categories

Customer Support › Rank #11
Customer Support › Rank #3
Live Chats › Rank #28
Live Chats › Rank #4

Popularity

Determined by the number of sites using each technology.

The Tidio live chat software is 7 times more popular than Re:amaze.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Tidio is more popular than Re:amaze in all countries.
United States
United Kingdom
Australia
Canada
India
France
Spain
Germany
Italy
China

Awards

Popularity by domain category

Determined by the number of sites in each category.

Tidio is more popular than Re:amaze in all market segments.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Fashion/Beauty
Education/Reference
Health
Travel
Software/Hardware
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#18,723
#19,101
#23,887
View more ➝
Name
Rank
turf-fr.com
#5,020
#10,387
View more ➝

See also

🗃️ About This Data