🆚 Chatwoot vs. Re:amaze

Type

Live chat software
Customer support technology

About

Chatwoot is an open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.

It provides a customizable live chat widget for websites, a unified inbox for multiple channels, contact profiles and segmentation, automation and AI-assisted replies, help center knowledge base support, and APIs for integrations.

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.

Headquarters

San Francisco, California, United States
Tempe, Arizona, United States

Website

Pricing

Self-hosted
Free version ✔️Community Edition, open source
Premium Support$228/agent/year
Enterprise Edition$1,188/agent/year
Cloud
Free version ✔️Hacker (2 agents, 500 conversations per month)
Startups$228/agent/year
Business$468/agent/year
Enterprise$1,188/agent/year
Free version ❌
Basic$29/user/month
Pro$49/user/month
Plus$69/user/month

Categories

Live Chats › Rank #35
Live Chats › Rank #29
Customer Support › Rank #13
Customer Support › Rank #12

Popularity

Determined by the number of sites using each technology.

Re:amaze customer support technology is 1.3 times more popular than Chatwoot.
Total websites

Market share

Live Chats
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Re:amaze is more popular in the United States, the United Kingdom, and Australia, while Chatwoot is more popular in Germany, Brazil, and India.
United States
United Kingdom
Australia
Germany
Brazil
India
Canada
Indonesia
France
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Re:amaze is more popular among sites focused on online shopping, marketing and merchandising, and fashion and beauty, while Chatwoot is more commonly used on business, Internet services, and software and hardware sites.
Online Shopping
Marketing/Merchandising
Business
Fashion/Beauty
Internet Services
Software/Hardware
Education/Reference
Health
Blogs/Wiki
Travel

Top sites

Top-ranked sites that use these technologies.

Name
Rank
loteria.cl
#10,600
#20,264
#21,072
View more ➝
Name
Rank
#18,723
#19,101
#23,887
View more ➝

See also

🗃️ About This Data