🆚 Help Scout vs. Re:amaze
- 📈 Help Scout is noticeably more popular than Re:amaze.
- 🌎 Help Scout is more popular in the United States, the United Kingdom, and Canada.
- 🌍 Re:amaze is more popular in Australia, New Zealand, and Chile.
Statistics based on 3.3M+ analyzed websites. About this data
Help ScoutType
Live chat software
Customer support technology
About
Help Scout is a complete customer communications platform with shared inbox, live chat and help desk.
Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.
Headquarters
Boston, Massachusetts, United States
Tempe, Arizona, United States
Pricing
Free version ✔️1 shared inbox, 1 public knowledge base
Standard$300/user/year
Plus$540/user/year
Pro$900/user/year
AI Answers$0.75/resolution
Free version ❌
Basic$29/user/month
Pro$49/user/month
Plus$69/user/month
Categories
Live Chats › Rank #18
Live Chats › Rank #29
Issue Tracking › Rank #2
Customer Support › Rank #8
Customer Support › Rank #12
Popularity
Determined by the number of sites using each technology.
The Help Scout live chat software is 1.8 times more popular than Re:amaze.
Total websites
Market share
Live Chats
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Help Scout is more popular in the United States, the United Kingdom, and Canada, while Re:amaze is more popular in Australia, New Zealand, and Chile.
United States
United Kingdom
Australia
Canada
Germany
Netherlands
France
Sweden
Belgium
Spain
Awards
- 🥇 Most popular in the Netherlands in the Issue Tracking category.
- 🥇 Most popular in Sweden in the Issue Tracking category.
- 🥇 Most popular in Belgium in the Issue Tracking category.
- 🥈 Second most popular in the United States in the Issue Tracking category.
- 🥈 Second most popular in the United Kingdom in the Issue Tracking category.
- ⭐ 9th most popular in the United Kingdom in the Customer Support category.
- ⭐ 10th most popular in Australia in the Customer Support category.
- 🔥 11st most popular in the United States in the Customer Support category.
- 🔥 11st most popular in Canada in the Customer Support category.
- 🔥 19th most popular in Canada in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Help Scout is more popular among sites focused on business, marketing and merchandising, and Internet services, while Re:amaze is more commonly used on online shopping and fashion and beauty sites.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Software/Hardware
Fashion/Beauty
Education/Reference
Blogs/Wiki
Health
Sports
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
LiveChat
Tidio
Chatwoot
Gladly
Channel Talk
GoDaddy company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.