🆚 Help Scout vs. Re:amaze
- 📈 Help Scout is noticeably more popular than Re:amaze.
- 🌎 Help Scout is more popular in the United States, the United Kingdom, and the Netherlands.
- 🌍 Re:amaze is more popular in Australia, New Zealand, and Chile.
Statistics based on 3.8M+ analyzed websites. About this data
Help Scout
Re:amazeType
Customer support technology
Customer support technology
About
Help Scout is a complete customer communications platform with shared inbox, live chat and help desk.
Re:amaze is a multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.
It provides an AI Agent that answers inquiries from the knowledge base, AI-assisted reply drafting and conversation summaries, and pre-built chatbots for greetings, FAQs, and order tracking.
Headquarters
Boston, Massachusetts, United States
Tempe, Arizona, United States
Pricing
Free version ✔️ 1 shared inbox, 1 public knowledge base
Standard $300/user/year
Plus $540/user/year
Pro $900/user/year
AI Answers $0.75/resolution
Free version ❌Free 14-day trial
Basic $29/user/month
Pro $49/user/month
Plus $69/user/month
Categories
Popularity
Determined by the number of sites using each technology.
Help Scout customer support technology is 1.8 times more popular than Re:amaze.
Total websites
Market share
Customer Support
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Help Scout is more popular in the United States, the United Kingdom, and the Netherlands, while Re:amaze is more popular in Australia, New Zealand, and Chile.
United States
United Kingdom
Australia
Canada
Netherlands
Germany
France
Sweden
Spain
Belgium
Awards
- ⭐ 8th most popular in the United Kingdom in the Customer Support category.
- ⭐ 8th most popular in the Netherlands in the Customer Support category.
- ⭐ 8th most popular in France in the Customer Support category.
- ⭐ 9th most popular in the United States in the Customer Support category.
- 🔥 15th most popular in the United States in the Live Chats category.
- ⭐ 10th most popular in the United States in the Customer Support category.
- ⭐ 10th most popular in the United Kingdom in the Customer Support category.
- ⭐ 10th most popular in Australia in the Customer Support category.
- 🔥 16th most popular in the United States in the Live Chats category.
- 🔥 17th most popular in Canada in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Help Scout is more popular among sites focused on business, marketing and merchandising, and Internet services, while Re:amaze is more commonly used on online shopping, fashion and beauty, and weapons sites.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Software/Hardware
Fashion/Beauty
Education/Reference
Health
Blogs/Wiki
Sports
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
GoDaddy company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.