🆚 Help Scout vs. Re:amaze

Statistics based on 3.6M+ analyzed websites. About this data
Help Scout
Re:amaze

Type

Customer support technology
Customer support technology

About

Help Scout is a complete customer communications platform with shared inbox, live chat and help desk.

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.

Headquarters

Boston, Massachusetts, United States
Tempe, Arizona, United States

Website

helpscout.com #3,781
reamaze.com #258,069

Pricing

Free version ✔️ 1 shared inbox, 1 public knowledge base
Standard $300/user/year
Plus $540/user/year
Pro $900/user/year
AI Answers $0.75/resolution
Free version ❌
Basic $29/user/month
Pro $49/user/month
Plus $69/user/month

Categories

Customer Support › Rank #8
Customer Support › Rank #12
Live Chats › Rank #18
Live Chats › Rank #29

Popularity

Determined by the number of sites using each technology.

Help Scout customer support technology is 1.8 times more popular than Re:amaze.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Help Scout is more popular in the United States, the United Kingdom, and Australia, while Re:amaze is more popular in New Zealand, Chile, and Mexico.
United States
United Kingdom
Australia
Canada
Germany
Netherlands
France
Sweden
Belgium
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Help Scout is more popular among sites focused on business, marketing and merchandising, and Internet services, while Re:amaze is more commonly used on online shopping and fashion and beauty sites.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Software/Hardware
Fashion/Beauty
Education/Reference
Blogs/Wiki
Health
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,074
#3,461
#4,274
#5,708
#5,793
View more ➝
Name
Rank
#18,723
#18,822
#19,101
#20,334
#23,887
View more ➝

See also

🗃️ About This Data