🆚 Gladly vs. Re:amaze
- 📈 Re:amaze is five times more popular than Gladly.
- 🌍 Re:amaze is more popular in all countries.
Gladly
Re:amazeType
About
Gladly is a customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view.
It provides a shared inbox for messaging, phone, email, and social channels, persistent customer profiles that store interactions and preferences, tools for case management and routing, and automation for task assignment and replies.
Re:amaze is a multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.
It provides an AI Agent that answers inquiries from the knowledge base, AI-assisted reply drafting and conversation summaries, and pre-built chatbots for greetings, FAQs, and order tracking.
Headquarters
Pricing
(minimum 10 users) $2,160+/user/year
(minimum 45 users) $2,520+/user/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⬆️ 21st most popular in the United States in the Customer Support category.
- ⬆️ 38th most popular in the United States in the Live Chats category.
- ⭐ 10th most popular in the United States in the Customer Support category.
- ⭐ 10th most popular in the United Kingdom in the Customer Support category.
- ⭐ 10th most popular in Australia in the Customer Support category.
- 🔥 16th most popular in the United States in the Live Chats category.
- 🔥 17th most popular in Canada in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
GoDaddy company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.