🆚 Gladly vs. Gorgias
- 📈 Gorgias is much more popular than Gladly.
- 🌍 Gorgias is more popular in all countries.
GladlyType
About
Gladly is a customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view.
It provides a shared inbox for messaging, phone, email, and social channels, persistent customer profiles that store interactions and preferences, tools for case management and routing, and automation for task assignment and replies.
Gorgias is a customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.
Headquarters
Pricing
(minimum 10 users)$2,160+/user/year
(minimum 45 users)$2,520+/user/year
(50 tickets)$10+/month
(200 tickets)$50+/month
(2,000 tickets)$300+/month
(5,000 tickets)$750+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🔥 20th most popular in the United States in the Customer Support category.
- ⬆️ 39th most popular in the United States in the Live Chats category.
- 🥈 Second most popular in Australia in the Customer Support category.
- 🥉 Third most popular in Australia in the Live Chats category.
- 🥉 Third most popular in New Zealand in the Customer Support category.
- 🥉 Third most popular in New Zealand in the Live Chats category.
- ⭐ 4th most popular in the United Kingdom in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Channel Talk🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.