🆚 Gorgias vs. Tidio
- 📈 Tidio is slightly more popular than Gorgias.
- 🌎 Tidio is more popular in the United States, the United Kingdom, and Canada.
- 🌍 Gorgias is more popular in Australia, New Zealand, and Laos.
Statistics based on 3.3M+ analyzed websites. About this data
TidioType
Customer support technology
Live chat software
About
Gorgias is a customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.
Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.
It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.
Headquarters
San Francisco, California, United States
San Francisco, California, United States
Pricing
Free version ❌
Starter
(50 tickets)$10+/month
(50 tickets)$10+/month
Basic
(200 tickets)$50+/month
(200 tickets)$50+/month
Pro
(2,000 tickets)$300+/month
(2,000 tickets)$300+/month
Advanced
(5,000 tickets)$750+/month
(5,000 tickets)$750+/month
Free version ✔️50 conversations
Starter
(100 conversations)$29/month
(100 conversations)$29/month
Growth
(2K conversations)$59/month
(2K conversations)$59/month
Plus
(5K conversations)$749/month
(5K conversations)$749/month
Lyro AI
(50 conversations)$39/month
(50 conversations)$39/month
Categories
Popularity
Determined by the number of sites using each technology.
The Tidio live chat software is 1.2 times more popular than Gorgias.
Total websites
Market share
Customer Support
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Tidio is more popular in the United States, the United Kingdom, and Canada, while Gorgias is more popular in Australia, New Zealand, and Laos.
United States
United Kingdom
Australia
Canada
France
India
Germany
Italy
Spain
Netherlands
Awards
- 🥈 Second most popular in Australia in the Customer Support category.
- 🥉 Third most popular in Australia in the Live Chats category.
- 🥉 Third most popular in New Zealand in the Customer Support category.
- 🥉 Third most popular in New Zealand in the Live Chats category.
- ⭐ 4th most popular in the United Kingdom in the Customer Support category.
- 🥇 Most popular in Pakistan in the Customer Support category.
- 🥇 Most popular in Saudi Arabia in the Customer Support category.
- 🥈 Second most popular in India in the Customer Support category.
- 🥈 Second most popular in Italy in the Customer Support category.
- 🥈 Second most popular in Spain in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Tidio is more popular among sites focused on business, Internet services, and health, while Gorgias is more commonly used on online shopping, fashion and beauty, and marketing and merchandising sites.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Internet Services
Sports
Health
Education/Reference
Travel
Blogs/Wiki
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Help Scout
Chatwoot
Channel Talk
Gladly
Intercom
Dynamics 365 Customer Service🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.