⚡ Live Chat Software in Brazil

JivoChat

A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

Tawk.to

A free live chat software for websites.

Zendesk Chat

A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.

GetButton

A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly.

Chaty

A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps.

Intercom

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

Chatwoot

An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.

HubSpot Chat

Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.

Tidio

A customer service platform that provides live chat, chatbots and a helpdesk system.

Crisp

A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

Zoho SalesIQ

A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.

Salesforce Chat

A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026.

Freshchat

A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots.

Salesforce Enhanced Chat

A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels.

Dialogflow

A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application.

Shopify Inbox

A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers.

LiveChat

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

Chatbase

A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations.

GLPI

An open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system.

Smartsupp

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Sunshine Conversations

A customizable messaging platform that allows users to connect third-party bots and leverage the API.

Genesys Cloud CX

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

Olark

A live chat application for websites that provides customer communication, analytics, and AI chatbot tools.

Pure Chat

A live chat platform designed to help businesses engage website visitors through a customizable chat widget.

Rocket.Chat

An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients.