Chatbase
Chatbase is a platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice.
These agents follow no-code procedures in plain language, may be trained on files, websites, and Notion pages, support over 90 languages, and integrate with
Slack,
WhatsApp,
Zendesk,
Salesforce, and
Shopify.
According to our data, Chatbase ranks 19th among the live chat software we track.
It has 1.3% of the live chat market share and is present on 0.06% of all websites.
- π Website
πΈ Pricing
Chatbase is available in both free and paid versions.
(700 message credits) $40/month
(4K message credits) $150/month
(15K message credits) $500/month
π Rankings and Market Share
- Live Chats
- Rank: 19
- Market share: 1.3%
π Chatbase Awards
- β 5th most popular in Germany in the Live Chats category.
- β 5th most popular in Switzerland in the Live Chats category.
- π₯ 11st most popular in Spain in the Live Chats category.
- π₯ 12nd most popular in France in the Live Chats category.
- π₯ 12nd most popular in Italy in the Live Chats category.
- π₯ 15th most popular in Canada in the Live Chats category.
- π₯ 16th most popular in Australia in the Live Chats category.
- π₯ 19th most popular in the Netherlands in the Live Chats category.
β‘ Sites Using Chatbase
We have data on 2,318 websites that use the Chatbase software. Here is a list of some of the top ranked ones.
The highest rated site using Chatbase is gupy.io.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #1,061 | Brazil | Brazilian Portuguese | |
| 2 | #6,983 | English | ||
| 3 | #7,048 | Spain | American English | |
| 4 | #7,560 | Germany | German | |
| 5 | #8,711 | Brazil | Brazilian Portuguese | |
| 6 | #9,730 | Canada | American English | |
| 7 | #12,166 | Netherlands | American English | |
| 8 | #13,340 | Netherlands | English | |
| 9 | #14,625 | Australia | English | |
| 10 | #16,217 | American English | ||
| 11 | #18,246 | South Africa | English | |
| 12 | #21,580 | Chile | Spanish | |
| 13 | #26,086 | Netherlands | English | |
| 14 | #27,161 | English | ||
| 15 | #29,912 | English | ||
| 16 | #29,954 | United States | English | |
| 17 | #35,392 | Canada | English | |
| 18 | #37,622 | Poland | Polish | |
| 19 | #37,817 | Poland | Polish | |
| 20 | #39,753 | Netherlands | Dutch |
π Usage Statistics
Most of the sites that use Chatbase:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Business category.
Most of the sites using Chatbase are from the United States, Germany, and the United Kingdom.
- United States 18.6%
- Germany 13%
- United Kingdom 6.7%
- France 5.4%
- Spain 4.6%
- Australia 4.3%
- Italy 4.1%
- Canada 3.3%
- Netherlands 3.2%
- Other 36.8%
Most Chatbase users speak English, German, or Spanish.
- English 52.8%
- German 13.6%
- Spanish 6.1%
- French 5.2%
- Italian 3.1%
- Dutch 2.3%
- Portuguese 1.7%
- Swedish 1.7%
- Polish 1.6%
- Other 11.9%
The Chatbase software is especially popular on .com, .de, and .org top-level domains.
- .com 41.4%
- .de 8%
- .org 5.2%
- .com.au 2.8%
- .co.uk 2.1%
- .fr 2.1%
- .ch 2%
- .it 2%
- .net 1.7%
- Other 32.7%
The primary market segments for websites utilizing Chatbase include business, marketing and merchandising, and online shopping.
- Business 20.6%
- Marketing/Merchandising 12.3%
- Online Shopping 10.2%
- Travel 7.1%
- Internet Services 6.6%
- Education/Reference 6.6%
- Health 4.5%
- Software/Hardware 4.1%
- Real Estate 3.8%
- Other 24.2%
π΅οΈ Similar Technologies
These are some of the best Chatbase alternatives.
π Compare Alternatives
Compare Chatbase toβ¦
- π΅οΈ Similar solutions
- β Market leaders
- π‘ More alternatives
- π All options
π¬ Frequently Asked Questions
Where is Chatbase from?
Chatbase is from Toronto, Ontario, Canada.
Can I use Chatbase for free?
Yes, there is a free version with limited functionality.
What is the price of Chatbase?
Chatbase is priced from $40 per month for the Hobby plan.
Is there a free trial available?
Yes, you can try Chatbase for free for 7 days and evaluate if it fits your needs.
Which country uses Chatbase the most?
The majority of Chatbase users are from the United States.
Who uses Chatbase?
According to our data, Chatbase is used on thousands of sites, including such established ones as gupy.io,
cgtrader.com, and
todocoleccion.net.
Is Chatbase used on government websites?
Yes, for example, it is used by ba.gov.br,
ipaustralia.gov.au, and
geoportal.gov.pl. Overall, we found Chatbase on 6 government sites in the United States.
Do academic institutions use Chatbase?
Yes. In total, we know of 8 academic websites in the United States that use Chatbase.
How does Chatbase stack up against the competition?
Chatbase is a fairly popular live chat software solution, ranking ahead of 95 other live chat software we track.
ποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.

