Chatbase
Chatbase is a platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice.
These agents follow no-code procedures in plain language, may be trained on files, websites, and 
Notion pages, support over 90 languages, and integrate with 
Slack, 
WhatsApp, 
Zendesk, 
Salesforce, and 
Shopify.
According to our data, Chatbase ranks 19th among the live chat software we track.
It has 1.3% of the live chat market share and is present on 0.06% of all websites.
It is especially popular in Germany, appearing on 0.1% of all websites in the country.
- 🏠 Website
💸 Pricing
Chatbase is available in both free and paid versions.
(700 message credits) $40/month
(4K message credits) $150/month
(15K message credits) $500/month
📊 Rankings and Market Share
- Live Chats
- Rank: 19
- Market share: 1.3%
🏆 Chatbase Awards
- ⭐ 5th most popular in Germany in the Live Chats category.
- ⭐ 5th most popular in Switzerland in the Live Chats category.
- 🔥 12nd most popular in Spain in the Live Chats category.
- 🔥 12nd most popular in Italy in the Live Chats category.
- 🔥 13rd most popular in France in the Live Chats category.
- 🔥 14th most popular in Canada in the Live Chats category.
- 🔥 17th most popular in Australia in the Live Chats category.
- 🔥 19th most popular in the Netherlands in the Live Chats category.
⚡ Sites Using Chatbase
We have data on 2,344 websites that use the Chatbase software. Here is a list of some of the top ranked ones.
The highest rated site using Chatbase is 
gupy.io.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | gupy.io |
#1,053 | Brazil | Brazilian Portuguese |
| 2 | #2,847 | Brazil | Brazilian Portuguese | |
| 3 | #7,760 | Spain | Spanish | |
| 4 | #14,345 | Germany | German | |
| 5 | #14,731 | United States | English | |
| 6 | #14,800 | Germany | German | |
| 7 | #14,811 | Germany | German | |
| 8 | #16,280 | United States | English | |
| 9 | #16,432 | South Africa | English | |
| 10 | #16,545 | English | ||
| 11 | #16,774 | English | ||
| 12 | #17,090 | Poland | Polish | |
| 13 | chatbase.co |
#17,249 | Canada | English |
| 14 | #23,229 | Arabic | ||
| 15 | #26,406 | English | ||
| 16 | #27,260 | Switzerland | French | |
| 17 | #29,919 | English | ||
| 18 | #31,257 | Poland | Polish | |
| 19 | #33,264 | United States | American English | |
| 20 | #36,963 | Chile | Spanish |
📈 Usage Statistics
Most of the sites that use Chatbase:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Business category.
Most of the sites using Chatbase are from the United States, Germany, and the United Kingdom.
- United States 18.5%
- Germany 13.1%
- United Kingdom 6.7%
- France 5.3%
- Spain 4.6%
- Australia 4.3%
- Italy 4.2%
- Canada 3.3%
- Netherlands 3.2%
- Other 36.8%
Most Chatbase users speak English, German, or Spanish.
- English 52.8%
- German 13.6%
- Spanish 6.1%
- French 5.1%
- Italian 3.1%
- Dutch 2.2%
- Portuguese 1.8%
- Swedish 1.7%
- Polish 1.5%
- Other 12.1%
The Chatbase software is especially popular on .com, .de, and .org top-level domains.
- .com 41.6%
- .de 8.1%
- .org 5.2%
- .com.au 2.8%
- .co.uk 2.2%
- .fr 2%
- .it 2%
- .ch 2%
- .net 1.7%
- Other 32.4%
The primary market segments for websites utilizing Chatbase include business, marketing and merchandising, and online shopping.
- Business 20.5%
- Marketing/Merchandising 12.3%
- Online Shopping 10.2%
- Travel 7%
- Internet Services 6.5%
- Education/Reference 6.5%
- Health 4.6%
- Software/Hardware 4.4%
- Real Estate 3.9%
- Other 24.1%
🕵️ Similar Technologies
These are some of the best Chatbase alternatives.
🆚 Compare Alternatives
Compare Chatbase to…
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💬 Frequently Asked Questions
Where is Chatbase from?
Chatbase is from Toronto, Ontario, Canada.
Can I use Chatbase for free?
Yes, there is a free version with limited functionality.
What is the price of Chatbase?
Chatbase is priced from $40 per month for the Hobby plan.
Is there a free trial available?
Yes, Chatbase provides a 7-day free trial that allows users to test its full functionality at no cost.
Which country uses Chatbase the most?
The majority of Chatbase users are from the United States.
Who uses Chatbase?
According to our data, Chatbase is used on thousands of sites, including such established ones as gupy.io, ba.gov.br, and
todocoleccion.net.
Is Chatbase used on government websites?
Yes, for example, it is used by ba.gov.br and
geoportal.gov.pl. Overall, we found Chatbase on 6 government sites in the United States.
Do academic institutions use Chatbase?
Yes. In total, we know of 8 academic websites in the United States that use Chatbase.
How does Chatbase stack up against the competition?
Chatbase is a fairly popular live chat software solution, ranking ahead of 112 other live chat software we track.
What are the alternatives to Chatbase?
Alternatives and possible competitors to Chatbase may include 
Olark, iAdvize, and
LiveChatAI.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,001,723 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.