🆚 Chatbase vs. Zendesk Chat
- 📈 Zendesk Chat is much more popular than Chatbase.
- 🌎 Zendesk Chat is more popular in the United States, the United Kingdom, and Australia.
- 🌍 Chatbase is more popular in Namibia and French Polynesia.
ChatbaseType
About
Chatbase is a platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice.
These agents follow no-code procedures in plain language, may be trained on files, websites, and 
Notion pages, support over 90 languages, and integrate with 
Slack, 
WhatsApp, 
Zendesk, 
Salesforce, and 
Shopify.
Zendesk Chat is a live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.
It supports customizable web and mobile chat widgets, offers proactive chat triggers to initiate conversations, omnichannel routing across messaging channels, and AI-driven responses, provides chat-to-ticket conversion so chats become support tickets, and supports more than 2,000 apps and integrations in the Zendesk Marketplace.
Headquarters
Pricing
(700 message credits) $40/month
(4K message credits) $150/month
(15K message credits) $500/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 5th most popular in Germany in the Live Chats category.
- ⭐ 5th most popular in Switzerland in the Live Chats category.
- 🔥 11st most popular in Spain in the Live Chats category.
- 🔥 12nd most popular in France in the Live Chats category.
- 🔥 12nd most popular in Italy in the Live Chats category.
- 🥇 Most popular in Spain in the Live Chats category.
- 🥇 Most popular in Singapore in the Live Chats category.
- 🥇 Most popular in Denmark in the Live Chats category.
- 🥇 Most popular in Mexico in the Live Chats category.
- 🥇 Most popular in Bulgaria in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.