⚡ Live Chat Software in Denmark

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Denmark is a Northern European country with a population of over 5.9 million people.

According to our data, live chat software is used on 3.7% of websites from Denmark.

Statistics based on 24K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Denmark in 2026, based on market share.

The most popular is Zendesk Chat with a share of 21.4%, followed by Tawk.to with 10.4% and Tidio with 7.2%.

Zendesk Chat 21.4%
Tawk.to 10.4%
Tidio 7.2%
Shopify Inbox 6.8%
Intercom 6.2%
Gorgias 6.2%
LiveChat 5.5%
Crisp 5.2%
Boost 3.1%
Zoho SalesIQ 3%
HubSpot Chat 2.9%
Chaty 2.8%
Salesforce Chat 1.9%
Pure Chat 1.9%
Other 15.5%

🚀 Highlights

Here is a list of the top solutions that is more popular in Denmark than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Zendesk Chat ^(-1)
3. Tidio ^(-2)
5. Intercom ^(-2)
6. Gorgias ^(-2)
8. Crisp ^(-2)
9. Boost ^(-8)
10. Zoho SalesIQ ^(-2)
11. HubSpot Chat ^(-4)
13. Salesforce Chat ^(-1)
14. Pure Chat ^(-10)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 58 live chat software solutions used on sites from Denmark, ranked by their market share.

Rank	Name	Market share
1	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	21.4%
2	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	10.4%
3	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	7.2%
4	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	6.8%
5	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	6.2%
6	Gorgias San Francisco, California, United States A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace. $10+/month	6.2%
7	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	5.5%
8	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	5.2%
9	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	3.1%
10	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	3%
11	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$20+/seat/month	2.9%
12	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	2.8%
13	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	1.9%
14	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	1.9%
15	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	1.8%
16	Salesforce Enhanced Chat San Francisco, California, United States A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels. $75+/user/month	1.7%
17	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	1.5%
18	Boost.ai Sandnes, Norway An enterprise conversational AI platform that delivers chatbot and voice bot solutions for customer service and internal support. $$$	1.5%
19	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	1.3%
20	SnapEngage Dallas, Texas, United States A live chat solution built for sales and support.	1%
21	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	0.9%
22	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	0.9%
23	Emplifi Columbus, Ohio, United States An unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. $2,400+/year	0.9%
24	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.8%
25	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	0.8%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 24,547 websites from Denmark.
We currently track the presence of 110 live chat software solutions across the web.
Of these, 58 were detected on websites from Denmark.
Statistics were last calculated on June 19, 2026.
For more details, see our methodology and disclaimer.