⚡ Live Chat Software in Denmark

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Denmark is a Northern European country with a population of over 5.9 million people.

According to our data, live chat software is used on 3.8% of websites from Denmark.

Statistics based on 27K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Denmark in 2026, based on market share.

The most popular is Zendesk Chat with a share of 20.8%, followed by Tawk.to with 11.1% and Gorgias with 8.7%.

Zendesk Chat 20.8%
Tawk.to 11.1%
Gorgias 8.7%
Intercom 7.5%
Tidio 6.2%
Shopify Inbox 4.9%
LiveChat 4.6%
Crisp 4%
HubSpot Chat 3.5%
Boost 3.3%
Call Now Button 2.2%
Zoho SalesIQ 2.2%
Genesys Cloud CX 2.1%
Chatbase 2%
Other 16.9%

🚀 Highlights

Here is a list of the top solutions that is more popular in Denmark than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Zendesk Chat ^(-1)
3. Gorgias ^(-5)
4. Intercom ^(-1)
6. Shopify Inbox ^(-1)
8. Crisp ^(-2)
9. HubSpot Chat ^(-5)
10. Boost ^(-8)
11. Call Now Button ^(-2)
13. Genesys Cloud CX ^(-11)
14. Chatbase ^(-5)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 67 live chat software solutions used on sites from Denmark, ranked by their market share.

Rank	Name	Market share
1	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	20.8%
2	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free$$$	11.1%
3	Gorgias San Francisco, California, United States A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace. $10+/month	8.7%
4	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	7.5%
5	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	6.2%
6	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	4.9%
7	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	4.6%
8	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	4%
9	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$10+/seat/month	3.5%
10	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	3.3%
11	Call Now Button Amsterdam, Netherlands A WordPress plugin that adds a floating click-to-call button to a website, allowing mobile visitors to initiate phone calls with one tap. FreeOpen source$49.90/year	2.2%
12	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	2.2%
13	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	2.1%
14	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice. Free$40+/month	2%
15	Salesforce Chat San Francisco, California, United States A legacy live chat solution from Salesforce that was retired in February 2026. Legacy	1.8%
16	Salesforce Enhanced Chat San Francisco, California, United States A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels. $75+/user/month	1.7%
17	Boost.ai Sandnes, Norway An enterprise conversational AI platform that delivers chatbot and voice bot solutions for customer service and internal support. $$$	1.6%
18	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	1.3%
19	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	1.3%
20	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	1.2%
21	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	1%
22	Drift Atlanta, Gerogia, United States A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages. $75+/user/month	1%
23	SnapEngage Dallas, Texas, United States A live chat solution built for sales and support.	0.9%
24	Olark San Jose, California, United States A live chat application for websites that provides customer communication, analytics, and AI chatbot tools. $29+/month	0.9%
25	Emplifi Columbus, Ohio, United States A unified customer engagement platform that provides tools for social media marketing, commerce, and customer care. $2,400+/year	0.8%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 27,246 websites from Denmark.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 67 were detected on websites from Denmark.
Statistics were last calculated on November 2, 2026.
For more details, see our methodology and disclaimer.