Crisp
Crisp is a French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.
It supports multichannel conversations including web chat, 
WhatsApp, 
Messenger, and email, offers a no-code AI-powered chatbot builder, a shared inbox for all inbound messages, a built-in CRM for customer data and history, a searchable help center, workflow automation, and analytics to track support performance.
According to our data, Crisp is the 10th most popular live chat software on the web.
It has 3% of the live chat market share and is detected on 0.1% of all websites.
- 🏠 Website
💸 Pricing
Crisp is available in both free and paid versions.
(4 seats, 5K customer profiles)€45/month
(10 seats, 50K customer profiles, 50 AI actions)€95/month
(20+ seats, 200K customer profiles, unlimited AI)€295/month
📊 Rankings and Market Share
- Live Chats
- Rank: 10
- Market share: 3%
- Customer Support
- Rank: 6
- Market share: 6.1%
🏆 Crisp Awards
- 🥇 Most popular in France in the Live Chats category.
- 🥇 Most popular in Iran in the Customer Support category.
- 🥇 Most popular in Iran in the Live Chats category.
- 🥇 Most popular in Bangladesh in the Customer Support category.
- 🥈 Second most popular in France in the Customer Support category.
- 🥉 Third most popular in India in the Customer Support category.
- 🥉 Third most popular in Turkey in the Customer Support category.
- 🥉 Third most popular in Finland in the Customer Support category.
- 🥉 Third most popular in Indonesia in the Customer Support category.
- 🥉 Third most popular in Bangladesh in the Live Chats category.
⚡ Sites Using Crisp
We have data on 4,608 websites that use the Crisp live chat software. Here is a list of some of the top ranked ones.
The highest rated site using Crisp is thuvienphapluat.vn.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #2,236 | Vietnam | Vietnamese | |
| 2 | #2,496 | English | ||
| 3 | #2,712 | Russia | English | |
| 4 | #3,353 | Iran | Persian | |
| 5 | #6,029 | India | English | |
| 6 | #6,652 | United Kingdom | English | |
| 7 | #7,132 | Hungary | Hungarian | |
| 8 | #7,340 | United States | American English | |
| 9 | #7,946 | Bangladesh | English | |
| 10 | #8,374 | Greece | Greek | |
| 11 | #8,563 | English | ||
| 12 | #10,941 | France | French | |
| 13 | #12,124 | Australia | English | |
| 14 | #16,182 | Turkey | Turkish | |
| 15 | #16,231 | Canada | Spanish | |
| 16 | #16,822 | Ireland | English | |
| 17 | #17,805 | France | French | |
| 18 | #19,580 | Chile | European Spanish | |
| 19 | #19,945 | South Africa | English | |
| 20 | crisp.chat |
#19,977 | English |
📈 Usage Statistics
Most of the sites that use Crisp:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Online Shopping category.
Most of the sites using Crisp are from the United States, France, and Iran.
- United States 18%
- France 17.3%
- Iran 7.3%
- United Kingdom 5.9%
- Germany 4.1%
- India 4%
- Australia 3%
- Netherlands 2.8%
- Canada 2.6%
- Other 35%
Most Crisp users speak English, French, or Persian.
- English 59.7%
- French 12.7%
- Persian 7.6%
- Spanish 2.8%
- German 2.2%
- Dutch 1.5%
- Portuguese 1.3%
- Italian 1.1%
- Chinese 1.1%
- Other 10%
The Crisp live chat software is especially popular on .com and .fr top-level domains.
- .com 54.4%
- .fr 5.2%
- .ir 3.1%
- .io 3.1%
- .org 2.1%
- .net 2.1%
- .co.uk 1.9%
- .co 1.8%
- .com.au 1.6%
- Other 24.7%
The primary market segments for websites utilizing Crisp include online shopping, Internet services, and business.
- Online Shopping 20.5%
- Internet Services 17.5%
- Business 17.2%
- Marketing/Merchandising 9.1%
- Fashion/Beauty 4.5%
- Education/Reference 4.3%
- Software/Hardware 3.4%
- Travel 2.9%
- Blogs/Wiki 2.3%
- Other 18.3%
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Where is Crisp's headquarters?
Crisp is located in Nantes, France.
Can I use Crisp for free?
Yes, there is a free version with limited functionality.
What is the price of Crisp?
Crisp is priced from €45 per month for the Mini plan.
Does Crisp offer a free trial?
Yes, Crisp provides a 14-day free trial that allows users to test its full functionality at no cost.
Which country uses Crisp the most?
The majority of Crisp users are from the United States.
Who uses Crisp?
According to our data, Crisp is used on thousands of sites, including such established ones as thuvienphapluat.vn,
aftership.com, and
doodstream.com.
Do academic institutions use Crisp?
Yes. Overall, we know of 2 academic websites in the United States that use Crisp.
How does Crisp stack up against the competition?
Crisp is a very popular live chat software solution, second only to 9 other live chat software we track.
What are the alternatives to Crisp?
Alternatives and possible competitors to Crisp may include 
Smartsupp, 
Zoho SalesIQ, and 
Freshchat.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,531,795 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.