Crisp
Crisp is a French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.
It supports multichannel conversations including web chat, 
WhatsApp, 
Messenger, and email, offers a no-code AI-powered chatbot builder, a shared inbox for all inbound messages, a built-in CRM for customer data and history, a searchable help center, workflow automation, and analytics to track support performance.
According to our data, Crisp is the 10th most popular live chat software on the web.
It has 3.1% of the live chat market share and is detected on 0.1% of all websites.
It appears on 1.1% of all websites in Iran, 0.6% in France, and 0.2% in the United Kingdom.
- 🏠 Website
💸 Pricing
Crisp is available in both free and paid versions.
(4 seats, 5K customer profiles) €45/month
(10 seats, 50K customer profiles, 50 AI actions) €95/month
(20+ seats, 200K customer profiles, unlimited AI) €295/month
📊 Rankings and Market Share
- Live Chats
- Rank: 10
- Market share: 3.1%
- Customer Support
- Rank: 6
- Market share: 6.4%
🏆 Crisp Awards
- 🥇 Most popular in France in the Live Chats category.
- 🥇 Most popular in Iran in the Live Chats category.
- 🥇 Most popular in Iran in the Customer Support category.
- 🥈 Second most popular in France in the Customer Support category.
- 🥉 Third most popular in India in the Customer Support category.
- 🥉 Third most popular in Spain in the Customer Support category.
- 🥉 Third most popular in Turkey in the Customer Support category.
- 🥉 Third most popular in Vietnam in the Customer Support category.
- 🥉 Third most popular in Finland in the Customer Support category.
- ⭐ 5th most popular in Italy in the Customer Support category.
⚡ Sites Using Crisp
We have data on 5,477 websites that use the Crisp live chat software. Here is a list of some of the top ranked ones.
The highest rated site using Crisp is 
poptin.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | poptin.com |
#1,629 | Israel | American English |
| 2 | #2,388 | Vietnam | Vietnamese | |
| 3 | #5,385 | English | ||
| 4 | #5,608 | India | English | |
| 5 | crisp.chat |
#6,799 | France | English |
| 6 | #9,020 | United Kingdom | English | |
| 7 | #9,243 | Greece | Greek | |
| 8 | #9,450 | Iran | Persian | |
| 9 | #12,937 | South Africa | English | |
| 10 | #12,985 | Canada | American English | |
| 11 | #13,779 | United States | English | |
| 12 | #14,578 | Vietnam | American English | |
| 13 | #14,613 | Vietnam | English | |
| 14 | #15,993 | Ireland | English | |
| 15 | #16,784 | English | ||
| 16 | #17,503 | France | French | |
| 17 | #17,628 | Spain | Spanish | |
| 18 | #17,737 | Hungary | Hungarian | |
| 19 | #18,647 | United States | English | |
| 20 | #19,785 | United States | American English |
📈 Usage Statistics
Most of the sites that use Crisp:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Online Shopping category.
Most of the sites using Crisp are from the United States, France, and the United Kingdom.
- United States 21.1%
- France 16.4%
- United Kingdom 6.4%
- Iran 6.2%
- Germany 3.7%
- India 3.7%
- Australia 3.6%
- Netherlands 2.9%
- Spain 2.3%
- Other 33.7%
Most Crisp users speak English, French, or Persian.
- English 61.1%
- French 13%
- Persian 5.6%
- Spanish 2.7%
- German 2.6%
- Dutch 1.6%
- Portuguese 1.3%
- Italian 1.2%
- Chinese 1%
- Other 9.9%
The Crisp live chat software is especially popular on .com and .fr top-level domains.
- .com 53.6%
- .fr 5.1%
- .io 3.2%
- .ir 2.2%
- .org 2.1%
- .net 2.1%
- .co.uk 1.9%
- .com.au 1.9%
- .co 1.7%
- Other 26.2%
The primary market segments for websites utilizing Crisp include online shopping, Internet services, and business.
- Online Shopping 20.5%
- Internet Services 17%
- Business 16.9%
- Marketing/Merchandising 9.5%
- Fashion/Beauty 4.6%
- Education/Reference 4%
- Software/Hardware 3.4%
- Travel 3.3%
- Blogs/Wiki 2.1%
- Other 18.7%
🕵️ Similar Technologies
These are some of the best Crisp alternatives.
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💬 Frequently Asked Questions
Where is Crisp from?
Crisp is from Nantes, France.
Can I use Crisp for free?
Yes, there is a free version with limited functionality.
What is the price of Crisp?
Crisp is priced from €45 per month for the Mini plan.
Does Crisp offer a free trial?
Yes, Crisp provides a 14-day free trial that allows users to test its full functionality at no cost.
Which country uses Crisp the most?
The majority of Crisp users are from the United States.
Who uses Crisp?
According to our data, Crisp is used on thousands of sites, including such established ones as poptin.com, thuvienphapluat.vn, and
aftership.com.
Do academic institutions use Crisp?
Yes. Overall, we know of 4 academic websites in the United States that use Crisp.
How does Crisp stack up against the competition?
Crisp is a very popular live chat software solution, second only to 9 other live chat software we track.
What are the alternatives to Crisp?
Alternatives and possible competitors to Crisp may include 
Smartsupp, 
Zoho SalesIQ, and 
Freshchat.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,009,087 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.