🆚 Crisp vs. Zoho SalesIQ

Type

Live chat software
Live chat software

About

Crisp is a French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

It supports multichannel conversations including web chat, WhatsApp, Messenger, and email, offers a no-code AI-powered chatbot builder, a shared inbox for all inbound messages, a built-in CRM for customer data and history, a searchable help center, workflow automation, and analytics to track support performance.

Zoho SalesIQ is a customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.

The platform offers omnichannel messaging across channels including website and mobile app live chat, Messenger, WhatsApp, Telegram, Instagram, Line, and WeChat.

Read more…

Headquarters

Nantes, France
Chennai, India

Website

Pricing

Free version ✔️2 seats, 100 customer profiles
Mini
(4 seats, 5K customer profiles)
€45/month
Essentials
(10 seats, 50K customer profiles, 50 AI actions)
€95/month
Plus
(20+ seats, 200K customer profiles, unlimited AI)
€295/month
Free version ✔️3 users, 100 operator chat sessions per month
Basic
(1K chat sessions)
$10/user/month
Professional
(unlimited chat sessions)
$17/user/month
Enterprisel
(unlimited chat sessions)
$25/user/month

Categories

Live Chats › Rank #10
Live Chats › Rank #11
Customer Support › Rank #6
Analytics › Rank #42

Popularity

Determined by the number of sites using each technology.

The Crisp live chat software is 1.3 times more popular than Zoho SalesIQ.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Crisp is more popular in France, Iran, and Germany, while Zoho SalesIQ is more popular in the United States, the United Kingdom, and India.
United States
France
United Kingdom
India
Iran
Germany
Australia
Canada
Spain
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Crisp is more popular among sites focused on online shopping, Internet services, and marketing and merchandising, while Zoho SalesIQ is more commonly used on business, software and hardware, and health sites.
Business
Online Shopping
Internet Services
Marketing/Merchandising
Education/Reference
Software/Hardware
Fashion/Beauty
Travel
Health
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,652
View more ➝
Name
Rank
adjarab*t.am
#3,411
#12,920
View more ➝

See also

🗃️ About This Data