🆚 Freshchat vs. Zoho SalesIQ
- 📈 Zoho SalesIQ is noticeably more popular than Freshchat.
- 🌎 Zoho SalesIQ is more popular in the United States, the United Kingdom, and India.
- 🌍 Freshchat is more popular in Australia, the Netherlands, and South Africa.
Type
About
Freshchat is a cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots.
It supports omnichannel messaging across web chat, mobile apps, WhatsApp,
Messenger,
Instagram, SMS and email into a unified inbox, offers no-code bot builders and AI chat automation, real-time routing and assignment, and more than 1,000 integrations with CRM, helpdesk, and e-commerce platforms including Freshdesk, Salesforce,
Shopify,
Slack, and
Jira.
Zoho SalesIQ is a customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.
The platform offers omnichannel messaging across channels including website and mobile app live chat, Messenger,
WhatsApp,
Telegram,
Instagram, Line, and WeChat.
Headquarters
Pricing
(1K chat sessions)$10/user/month
(unlimited chat sessions)$17/user/month
(unlimited chat sessions)$25/user/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 6th most popular in South Africa in the Live Chats category.
- ⭐ 6th most popular in Switzerland in the Live Chats category.
- ⭐ 6th most popular in Indonesia in the Live Chats category.
- ⭐ 7th most popular in Malaysia in the Live Chats category.
- ⭐ 8th most popular in Australia in the Live Chats category.
- ⭐ 4th most popular in the United Arab Emirates in the Live Chats category.
- ⭐ 5th most popular in Japan in the Live Chats category.
- ⭐ 6th most popular in Ireland in the Live Chats category.
- ⭐ 6th most popular in Israel in the Live Chats category.
- ⭐ 7th most popular in the United States in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.
Zoho SalesIQ
JivoChat