🆚 Freshchat vs. Zoho SalesIQ

Type

Live chat software
Live chat software

About

Freshchat is a cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots.

It supports omnichannel messaging across web chat, mobile apps, WhatsApp, Messenger, Instagram, SMS and email into a unified inbox, offers no-code bot builders and AI chat automation, real-time routing and assignment, and more than 1,000 integrations with CRM, helpdesk, and e-commerce platforms including Freshdesk, Salesforce, Shopify, Slack, and Jira.

Zoho SalesIQ is a customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.

The platform offers omnichannel messaging across channels including website and mobile app live chat, Messenger, WhatsApp, Telegram, Instagram, Line, and WeChat.

Read more…

Headquarters

San Mateo, California, United States
Chennai, India

Website

Pricing

Free version ✔️Up to 10 agents, no support for social media messengers and SMS
Growth$228/agent/year
Pro$588/agent/year
Enterprise$948/agent/year
Free version ✔️3 users, 100 operator chat sessions per month
Basic
(1K chat sessions)
$10/user/month
Professional
(unlimited chat sessions)
$17/user/month
Enterprisel
(unlimited chat sessions)
$25/user/month

Categories

Live Chats › Rank #14
Live Chats › Rank #11
Analytics › Rank #42

Popularity

Determined by the number of sites using each technology.

The Zoho SalesIQ live chat software is 1.4 times more popular than Freshchat.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Zoho SalesIQ is more popular in the United States, the United Kingdom, and India, while Freshchat is more popular in Australia, the Netherlands, and South Africa.
United States
United Kingdom
India
Australia
Germany
Netherlands
Canada
France
Spain
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

Zoho SalesIQ is more popular among sites focused on business, Internet services, and software and hardware, while Freshchat is more commonly used on online shopping, marketing and merchandising, and education and reference sites.
Business
Online Shopping
Marketing/Merchandising
Internet Services
Education/Reference
Software/Hardware
Fashion/Beauty
Travel
Health
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#2,307
#2,447
#2,851
View more ➝
Name
Rank
adjarab*t.am
#3,411
#12,920
View more ➝

See also

🗃️ About This Data