Salesforce
Salesforce, Inc., San Francisco, California, United StatesSalesforce is a cloud-based enterprise CRM platform that helps organizations manage sales, customer service, marketing, and customer relationships.
It includes contact, account, lead, opportunity, and case management, workflow automation, customizable dashboards and reports, AI-powered predictions through Salesforce Einstein, the AppExchange marketplace for extensions, and thousands of integrations.
The platform also integrates with specialized products including Marketing Cloud for omnichannel marketing automation, Commerce Cloud for B2C and B2B e-commerce, and Experience Cloud for customer, partner, and employee portals.
According to our data, Salesforce is the 5th most popular customer relationship management system on the web.
It has 7.4% of the CRM market share and is detected on 0.2% of all websites.
- 🏠 Website
- 👨👩👦👦 Community
Reddit💸 Pricing
Salesforce is a commercial product priced starting at $25 per user per month (paid annually) with a free 30-day trial.
📊 Rankings and Market Share
- CRM
- Rank: 5
- Market share: 7.4%
🏆 Salesforce Awards
- 🥈 Second most popular in Ireland in the CRM category.
- 🥉 Third most popular in Japan in the CRM category.
- ⭐ 4th most popular in Australia in the CRM category.
- ⭐ 4th most popular in Canada in the CRM category.
- ⭐ 4th most popular in Brazil in the CRM category.
- ⭐ 4th most popular in Switzerland in the CRM category.
- ⭐ 5th most popular in the United States in the CRM category.
- ⭐ 5th most popular in the United Kingdom in the CRM category.
- ⭐ 5th most popular in Germany in the CRM category.
- ⭐ 5th most popular in Italy in the CRM category.
⚡ Sites Using Salesforce
We have data on 6,368 websites that use the Salesforce CRM system. Here is a list of some of the top ranked ones.
The highest rated site using Salesforce is cisco.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #89 | United States | American English | |
| 2 | salesforce.com |
#151 | United States | English |
| 3 | #280 | American English | ||
| 4 |  airbnb.com |
#340 | United States | English |
| 5 | #529 | Argentina | Spanish | |
| 6 | #559 | Spain | Spanish | |
| 7 | #694 | France | French | |
| 8 | #994 | American English | ||
| 9 | #995 | Netherlands | English | |
| 10 | #1,025 | American English | ||
| 11 |  adp.com |
#1,085 | United States | English |
| 12 | #1,124 | English | ||
| 13 |  athenahealth.com |
#1,235 | United States | American English |
| 14 | #1,282 | American English | ||
| 15 | #1,331 | English | ||
| 16 | #1,333 | United States | American English | |
| 17 | #1,334 | American English | ||
| 18 | #1,380 | United Kingdom | English | |
| 19 |  splunk.com |
#1,425 | United States | English |
| 20 | #1,451 | Germany | German |
📈 Usage Statistics
Most of the sites that use Salesforce:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Business category.
Most of the sites using Salesforce are from the United States and the United Kingdom.
- United States 36.3%
- United Kingdom 7.9%
- Germany 4.7%
- Australia 4.3%
- France 3.7%
- Italy 3.4%
- Canada 3.1%
- Netherlands 3%
- Brazil 2.7%
- Other 30.9%
Most Salesforce users speak English, Spanish, or German.
- English 71%
- Spanish 4.9%
- German 3.6%
- French 3.4%
- Portuguese 2.6%
- Dutch 2.5%
- Italian 2.4%
- Japanese 1.7%
- Chinese 0.8%
- Other 7.1%
The Salesforce CRM system is especially popular on .com and .org top-level domains.
- .com 52.6%
- .org 5.5%
- .co.uk 2.6%
- .de 2.3%
- .com.au 2.2%
- .ca 1.9%
- .it 1.9%
- .nl 1.7%
- .fr 1.6%
- Other 27.7%
The primary market segments for websites utilizing Salesforce include business, marketing and merchandising, and online shopping.
- Business 26.4%
- Marketing/Merchandising 11.7%
- Online Shopping 11.3%
- Health 6.1%
- Fashion/Beauty 6.1%
- Education/Reference 5.9%
- Finance/Banking 5.1%
- Software/Hardware 4.7%
- Internet Services 3.4%
- Other 19.3%
🕵️ Similar Technologies
These are some of the best Salesforce alternatives.
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Brevo💬 Frequently Asked Questions
What is the company behind Salesforce?
Salesforce is owned by Salesforce, Inc., headquartered in San Francisco, California, United States.
Can I use Salesforce for free?
No, Salesforce is a paid solution.
What is the price of Salesforce?
Salesforce is priced from $25 per user per month (paid annually) for the Starter Suite plan.
Can I try Salesforce for free?
Yes, Salesforce provides a 30-day free trial that allows users to test its full functionality at no cost.
Which country uses Salesforce the most?
The majority of Salesforce users are from the United States.
Who uses Salesforce?
According to our data, Salesforce is used on thousands of sites, including such established ones as cisco.com,
bankofamerica.com, and
airbnb.com.
Is Salesforce used on government websites?
In total, we found Salesforce on 14 government sites in the United States.
Do academic institutions use Salesforce?
Yes. Overall, we know of 69 academic websites in the United States that use Salesforce.
How does Salesforce stack up against its competitors?
Salesforce is a very popular CRM system, second only to 4 other customer relationship management systems we track.
What are the alternatives to Salesforce?
Alternatives and possible competitors to Salesforce may include Kustomer,
Zendesk, and 
Microsoft Dynamics 365.
👉 See Also
- ✨ Related technologies
- 💼 All technologies from Salesforce, Inc.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,603,958 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.