⚡ CRM in Japan
Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.
Japan is an East Asian country with a population of around 125 million people.
According to our data, customer relationship management systems are used on 0.5% of websites from Japan.
⭐ Most Popular in 2026
The following chart shows the top CRM systems in Japan in 2026, based on market share.
The most popular is Zendesk with a substantial share of 50.7%, followed by
HubSpot CRM with 25.6% and
Salesforce with 13.7%.
🚀 Highlights
Here is a list of the top systems that are more popular in Japan than worldwide.
Differences between global and country rankings are shown in parentheses.
- 3.
Salesforce (-2)
- 4.
Zoho CRM (-6)
- 5.
Vcita (-7)
- 8.
Pipedrive (-7)
- 12.
GA Connector (-15)
- 13.
Zoho CRM Plus (-39) - 14.
Kustomer (-7)
- 15.
Gist (-20)
- 16.
NetSuite (-12)
- 20. Pega (-3)
✨ Best CRM Systems
Below is a more detailed list of 22 CRM systems used on sites from Japan, ranked by their market share.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 171,073 websites from Japan.
- We currently track the presence of 64 CRM systems across the web.
- Of these, 22 were detected on websites from Japan.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.
ActiveCampaign
HighLevel
Zenchef