⚡ CRM in Taiwan

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Taiwan is an East Asian island country with a population of around 23.6 million people.

According to our data, customer relationship management systems are used on 1% of websites from Taiwan.

Statistics based on 13K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Taiwan in 2026, based on market share.

The most popular is Zendesk with an impressive share of 38%, followed by CiviCRM with 31% and Brevo with 8.5%.

Zendesk 38%
CiviCRM 31%
Brevo 8.5%
HubSpot CRM 7.8%
ActiveCampaign 6.2%
Salesforce 3.9%
Microsoft Dynamics 365 1.6%
Odoo 1.6%
Vcita 1.6%
HighLevel 0.8%

🚀 Highlights

Here is a list of the top systems that are more popular in Taiwan than worldwide.
Differences between global and country rankings are shown in parentheses.

2. CiviCRM ^(-24)
7. Microsoft Dynamics 365 ^(-2)
9. Vcita ^(-3)
10. HighLevel ^(-1)

✨ Best CRM Systems

Below is a more detailed list of 10 CRM systems used on sites from Taiwan, ranked by their market share.

Rank	Name	Market share
1	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	38%
2	CiviCRM San Francisco, California, United States An open-source web-based constituent relationship management system developed specifically for nonprofit organizations and NGOs. FreeOpen source	31%
3	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	8.5%
4	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/month	7.8%
5	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	6.2%
6	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	3.9%
7	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP applications that unifies customer relationship management and enterprise resource planning processes on a single platform. $65+/user/month	1.6%
8	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	1.6%
9	Vcita Bellevue, Washington, United States A cloud-based business management platform for small and medium-sized businesses that combines CRM, online scheduling, invoicing, payments, and client communication tools. $35+/month	1.6%
10	HighLevel Dallas, Texas, United States An all-in-one marketing and sales platform built for agencies, marketers, and service businesses to capture leads, automate campaigns, manage pipelines, and communicate with clients from a single dashboard. $97+/month	0.8%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 13,443 websites from Taiwan.
We currently track the presence of 64 CRM systems across the web.
Of these, 10 were detected on websites from Taiwan.
Statistics were last calculated on June 20, 2026.
For more details, see our methodology and disclaimer.