⚡ CRM in Singapore

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Singapore is a Southeast Asian country with a population of over 6 million people.

According to our data, customer relationship management systems are used on 2.6% of websites from Singapore.

Statistics based on 15K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Singapore in 2026, based on market share.

The most popular is Zendesk, which dominates the market with an overwhelming 58.6% share.
It is followed by HubSpot CRM with 7.5% and Salesforce with 6.3%.

Zendesk 58.6%
HubSpot CRM 7.5%
Salesforce 6.3%
ActiveCampaign 5.5%
Brevo 5.3%
Microsoft Dynamics 365 5.1%
Odoo 3.4%
Keap 1.7%
Zoho CRM 1.4%
Kustomer 1%
Vcita 1%
Agile CRM 0.7%
Pipedrive 0.7%
7moor 0.7%
Other 1.1%

🚀 Highlights

Here is a list of the top systems that are more popular in Singapore than worldwide.
Differences between global and country rankings are shown in parentheses.

3. Salesforce ^(-2)
6. Microsoft Dynamics 365 ^(-3)
7. Odoo ^(-1)
8. Keap ^(-4)
9. Zoho CRM ^(-1)
10. Kustomer ^(-10)
11. Vcita ^(-2)
12. Agile CRM ^(-20)
13. Pipedrive ^(-2)
14. 7moor ^(-30)

✨ Best CRM Systems

Below is a more detailed list of 23 CRM systems used on sites from Singapore, ranked by their market share.

Rank	Name	Market share
1	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	58.6%
2	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/month	7.5%
3	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	6.3%
4	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	5.5%
5	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	5.3%
6	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP business applications offered by Microsoft. $65+/user/month	5.1%
7	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	3.4%
8	Keap Dallas, Texas, United States A fully integrated business automation solution that combines CRM, email marketing, sales automation, appointment scheduling, and invoicing for small and mid-sized businesses. $299+/month	1.7%
9	Zoho CRM Chennai, India A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations. $20+/user/month	1.4%
10	Kustomer Short Hills, New Jersey, United States An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger. $89+/user/month	1%
11	Vcita Bellevue, Washington, United States A full-featured suite of cloud solutions for small and medium businesses that includes CRM, scheduling, invoicing and payments. $35+/month	1%
12	Agile CRM Dallas, Texas, United States Customer relationship management software with marketing automation, sales pipeline, and customer service capabilities. Free$14.99+/user/month	0.7%
13	Pipedrive New York, United States A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow. $24+/seat/month	0.7%
14	7moor Beijing, China A Chinese customer service platform that allows enterprises to provide multi-channel support through phone, web chat, WeChat, Weibo, and email. $39.99+/month	0.7%
15	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	0.7%
16	Freshsales San Mateo, California, United States A cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance. Free$11+/user/month	0.7%
17	GA Connector Warsaw, Poland A platform that enables the exchange of data between Google Analytics and CRM systems, with integrations for Salesforce, Microsoft Dynamics, Zoho CRM, Pipedrive, and others. $125+/month	0.2%
18	NetSuite Austin, Texas, United States A cloud-based enterprise resource planning platform that provides integrated financials, operations, CRM, and e-commerce through its SuiteCommerce offering. $20,000+/year	0.2%
19	Ontraport Santa Barbara, California, United States A CRM and automation platform with email and SMS automation, web forms, payments, memberships, marketing tracking and partner programs. $29+/month	0.2%
20	Kommo San Francisco, California, United States A sales CRM platform that helps businesses manage their sales funnel, track leads, and close deals. $15+/user/month	0.2%
21	LeadSquared Bengaluru, India A sales automation platform that includes lead management, CRM and email marketing tools. $25+/user/month	0.2%
22	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $39.99+/month	0.2%
23	Capsule Manchester, United Kingdom A cloud-based CRM platform that offers contact management, task tracking, sales pipeline oversight, opportunity management, and sales analytics. Free£17+/user/month	0.2%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 15,979 websites from Singapore.
We currently track the presence of 63 CRM systems across the web.
Of these, 23 were detected on websites from Singapore.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.